Mr Green Review

Why Mr Green?
Extensive list of games
Excellent customer service
Reputable & licensed brand
High quality live mobile games
Generous promotions including free spins
Award
Online Gaming Operator of the Year
International Gaming Awards 2017

With extensive experience and a fantastic offering all round, Mr Green is undoubtedly among the best online casinos around. As such, the betting company deserves its high ratings and we're comfortable recommending it to new players.

Mr Green Bonus

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Summary

Website
Rating
86%
Started
2008
Pros
Extensive list of games
Excellent customer service
Reputable & licensed brand
High quality live mobile games
Generous promotions including free spins
Cons
Bonuses not valid for live games
Third-party audit unavailable on website
Deposit Methods
Bank Transfer, MasterCard, Neteller, PayPal, Paysafecard, Revolut, Skrill, Trustly, Visa, Zimpler
Withdrawal Methods
Bank Transfer, Neteller, PayPal, Revolut, Skrill, Trustly, Visa, Zimpler
Currencies
British Pound, Canadian Dollar, Czech Koruna, Euro, Norwegian Krone, Polish Złoty, Swedish Krona, Swiss Franc, United States Dollar
Languages
Czech, Dutch, English, Finnish, German, Norwegian, Polish, Swedish
Licenses
Malta Gaming Authority
UK Gambling Commission
Italian AAMS
Danish Gambling Authority
Swedish Gambling Authority
Ireland Revenue Commissioners
Games
Blackjack, Casino Hold'em, Keno, Live Casino, Progressive Jackpots, Roulette, Slots, Sports Betting, Video Poker
Software
BetSoft, Blueprint Gaming, Elk Studios, Evolution, Extreme Live Gaming, Fuga Gaming, Genesis Games, IGT, Inspired Entertainment, Leander Games, Microgaming, NetEnt, NextGen, NYX Interactive, Play'n GO, Playson, Playtech, Quickspin, Red Tiger Gaming, Side City Studios, Thunderkick, Yggdrasil
Awards
"Mobile Operator of the Year" - International Gaming Awards, 2017
"Online Gaming Operator of the Year" - International Gaming Awards, 2017
"Mobile Operator of the Year" - International Gaming Awards, 2016
"Online Gaming Operator of the Year" - International Gaming Awards, 2016
"Online Casino Operator of the Year" - International Gaming Awards, 2015
"Online Casino Operator of the Year" - International Gaming Awards, 2014
"Casino Brand of the Year" - EGR Nordic Awards, 2014
"Online Casino Operator of the Year" - International Gaming Awards, 2013
"Responsible Operator of the Year" - EGR Nordic Awards, 2012
Support
Phone, E-mail, Live Chat
Company
Mr Green Ltd

Top Jackpots

Promotions

Introduction

Site Preview ( Click to Enlarge )

Mr Green Ltd hit the online casino scene in 2008. Since then, the quirky branding, exceptional selection of games and generous welcome bonuses have made the gambling firm an industry heavyweight. In fact, new players get access to their Casino, Live Casino, and can bet in their Sportsbook. Further adding to Mr Green’s appeal are the slots promotions and numerous awards.

Read on to uncover customer reviews, exclusive sign up offers, payment options, top tips and more.

Awards

A testament to the success of Mr Green is the numerous accolades below. This demonstrates even the experts believe head quarters are heading in the right direction and servicing their customers to a high standard.

  • 2017 - "Mobile Operator of the Year" - International Gaming Awards
  • 2017 - "Online Gaming Operator of the Year" - International Gaming Awards
  • 2016 - "Mobile Operator of the Year" - International Gaming Awards
  • 2016 - "Online Gaming Operator of the Year" - International Gaming Awards
  • 2015 - "Online Casino Operator of the Year" - International Gaming Awards
  • 2014 - "Online Casino Operator of the Year" - International Gaming Awards
  • 2014 - "Casino Brand of the Year" - EGR Nordic Awards
  • 2013 - "Online Casino Operator of the Year" - International Gaming Awards
  • 2012 - "Responsible Operator of the Year" - EGR Nordic Awards

Games

Mr Green offers a wealth of online casino games. But in particular, the gaming website stands out for its long list of online slots. In fact, there are over 300 titles to choose from. On top of online pokies, there are table game favourites, including roulette, blackjack, and poker, plus plenty of variations. Video poker, keno, and eSports also make an appearance. We particularly like Mr Green’s custom-made games, including Mr Green: Moonlight and The Marvellous Mr Green.

Yet despite the rich choice, Mr Green doesn’t offer:

  • Craps
  • Sic Bo
  • Scratchcards
  • Arcade games
  • Pai Gow Poker

Still, overall the casino promises a huge selection of games, scoring particularly well in terms of slots. However, we would like to see Mr Green improve by expanding their limited selection of video poker games.

Devices

Players can access Mr Green’s online betting services from all popular devices.

  • Android
  • iPad
  • iPhone
  • Linux
  • Mac
  • Windows/PC

Software

Mr Green keeps online gaming fresh by offering titles from a long list of top software providers. This means players benefit from outstanding graphics, sound, and storylines, all culminating in a fantastic overall user experience.

The other major benefit is choice. The best slots, huge progressive jackpots, and roulette favourites are just some of the games Mr Green’s software providers bring to life. In addition, with industry titans on board, new titles are frequently introduced to tantalise players.

Slots

Mr Green’s offering of slots is outstanding. In fact, the online casino has enough enticing titles that you could try a new one every day for a year. New players will find straightforward three-reel slots, such as Gold Rush to innovative pokies and five-reel slots, including Wolf Run and Jack Hammer.

Mr Green’s slots are brought to life by a number of leading software providers, including NetEnt and Big Time Gaming. As a result, customers get state-of-the-art visuals and gameplay. In addition, we were pleased to find a long list of the online casino’s slots RTP rates were in the high nineties.

But whatever you’re interested in, be it films, places, fairy tales, and more, Mr Green has a slot machine that’s guaranteed to capture your imagination.

Best Slots

These are some of the best slots offered by Mr Green, based on our opinion and popularity with players.

Jack and the Beanstalk slot
Jack and the Beanstalk
Bonanza slot
Bonanza

During our review and experience with Mr Green, we’ve found several slots in particular that we love, including:

  • Jack and the Beanstalk – With 5 reels and 20 win lines there is a multitude of prices and features to explore as you make your way up the beanstalk. Stunning 3D graphics and bonus rounds keep this NetEnt game entertaining from beginning to end.
  • Starburst – Launch into space and track down valuable gems. This straightforward slot is simple, colourful and thoroughly enjoyable. NetEnt has crafted a clean game with beautiful graphics.
  • Gonzo’s Quest – Join Spanish explorer Gonzo on his quest to El Dorado. This quirky slot machine from NetEnt comes with avalanche reels, free fall spins and more.
  • Bonanza – This slot from Big Time Gaming is based in a mine, with precious stones and prizes all around. Unearth exploding symbols, cool bonus features and more. This jovial game is also quick and easy to pick up.

Slots Examples

  • Emojiplanet
  • Mr Green's Grand Tour
  • Leprechaun Goes To Hell
  • Holmes and the Stolen Stones
  • Sticky Bandits
  • Fields of Fortune
  • Moon Princess
  • Mr Green: Moonlight
  • Legacy of the Wild
  • Starburst
  • Jack and the Beanstalk
  • Gonzo's Quest
  • Bonanza
  • Jungle Trouble
  • Peter and the Lost Boys
  • Space Invaders
  • Heart of the Jungle
  • Family Guy
  • Thunderstruck
  • Book of the Dead
  • King Kong Fury
  • Gold King
  • Extra Chilli
  • Golden Colts
  • Blaze of Ra
  • Guns N' Roses
  • Hotline
  • Gold Rush
  • Joker Strike
  • Divine Fortune

Roulette

Mr Green brings more than 40 roulette titles to the table. There are the classic European and American roulette variations, plus some enticing alternative games, such as Double Bonus Spin and Multiplayer Roulette.

We like the range of minimum and maximum bets available. Expert Roulette starts at 50p, while NetEnt Roulette accepts minimum bets of just 10p. Players with deeper pockets are also catered for, with high stakes on non-live roulette tables accepting up to £3,000 per spin.

Overall, our review found Mr Green’s roulette offering exceeds many competitors, promising choice, top quality graphics and outstanding gameplay. In fact, both new players and existing customers of all experience levels will feel at home playing roulette at Mr Green’s online casino.

Blackjack

Mr Green customers can choose between over 15 variations of blackjack games, including Classic, High Roller and VIP tables. We particularly like the breadth of games, ensuring accessibility for all. For example, conservative users can play from as little as 10p to £200 a hand in certain games, including Blackjack Pro. On the other end of the scale, Blackjack Professional VIP takes bets of up to £2,500 per hand. Players looking for greater bet amounts will find comfort in the high roller live blackjack games. Details of which can be found below.

Importantly, we found the same premium quality graphics in Mr Green’s blackjack games as we did in their online slots. And whilst Mr Green doesn’t offer as many blackjack variations as some competitors, there is ample choice for most players.

Overall then, Mr Green’s blackjack offering is comprehensive, delivering options for players of all risk and experience levels.

Table Games

Mr Green offers a modest list of table games in all categories. Our review found players can choose between around 30 popular games, most of which are blackjack and roulette variations. The games themselves are of a high calibre, promising a sleek and enjoyable user experience. However, the choice is somewhat limited compared to other digital gaming companies.

Video Poker

Mr Green offers a limited selection of video poker games. Players can choose between traditional single-hand games to a 100-hand game of your preferred variations. Customer favourites include Jacks or Better, All American Double Up and Double Bonus Poker. We also like that payout percentage rates for Mr Green’s video poker games can reach the high nineties.

However, there simply isn’t the choice you can find on other online betting websites. So if you’re an avid video poker enthusiast, you may be better suited to an online casino offering upwards of 50 video poker games.

Video Poker Games

Video Poker Games
Total Jacks or Better Deuces Wild Joker Poker American
3 1 1 0 1
  • Jacks or Better
  • All American
  • Deuces Wild

Live Casino

Mr Green features a Live Casino, where players can experience games in real-time against genuine live dealers. The current collection consists primarily of different alternatives of Live Blackjack, Live Baccarat, and Live Roulette.

Most live titles are provided by Evolution Gaming and we experienced no software glitches, crisp graphics and fast loading times. We particularly like the interactive feel and the professionalism the live dealers maintained.

All in all, Mr Green’s Live Casino offers all the popular games and we consider it to be up there with the best in the online casino industry.

Keno

Mr Green offers its players a superb classical keno game. And although the game may originate in Ancient China, Mr Green has certainly brought it into the 21st century. Their keno title shares similarities with bingo, although you choose which numbers to bet on.

Mr Green’s version was brought to life through a partnership with online game provider Cozy Games. We enjoyed the clean visuals and smooth gameplay. In fact, Mr Green’s keno makes for a welcome break from the likes of blackjack and online slots.

Jackpots

Mr Green offers over 20 jackpot games with huge prize funds, including Hall of Gods. So while Mr Green’s slots have maximum pay-outs of thousands or tens of thousands, the possibilities on progressive jackpots are phenomenal. In fact, one jackpot winner took home a staggering €17,861,813 when playing Mega Fortune.

Top Progressive Jackpots

All Jackpot Games

Jackpot Winners

Jackpot Winners
Name Amount Game Date
Anonymous €3.1 million Mega Fortune February 15 2013
Jessica C 18.4 million Kr Siberian Storm November 15 2015
Jessica C €4.3 million Mega Fortune May 6 2017
Anonymous €3.6 million Mega Fortune July 24 2017

Mobile Casino

Mr Green’s mobile offering makes for a smooth transition from desktop betting. Customers can play directly from the mobile optimised site, without the need for a space-consuming app download.

But is their mobile play any good? We found both benefits and drawbacks. For example, we like that the mobile site retains the same sleek style and intuitive interface found on their full desktop site. We also like that you’re prompted to add a shortcut to their site on your home screen, making loading Mr Green quick and hassle-free.

Navigation from within a mobile or tablet device has also been carefully considered. Drop down menus make locating a game straightforward. Then intelligent touchscreen buttons, glowing chips for card games and clear betting options in slot games make for a sleek overall user experience.

Mr Green also use the same high level security protocols employed on their desktop site throughout their mobile offering. Players can also still accrue loyalty points and make straightforward deposits and withdrawals.

However, there are certainly areas for improvement too. The selection of games on their mobile site is limited, especially compared to some competitors. Several customer reviews also complain of technical glitches and software issues.

Hopefully Mr Green will get a handle on any issues and expand on their choice of games. If they can do that, their mobile offering will match their premium desktop services.

App

Both Mr Green’s iOS and Android apps deliver a top quality user experience. All menus, logos, options, and buttons have been carefully re-engineered to make betting from a mobile as simple as desktop-based gambling.

You’re met with clean green visuals and carefully laid out Casino, Live Casino and Sports sections. Flicking between Top Games or New Games is quick and easy with to-the-point thumbnails that provide key details. We found all the games we tested loaded without problems and worked quickly and efficiently. So whether you’re looking for an app to compliment your desktop gaming or replace it entirely, Mr Green’s mobile apps are up to the task.

Android App

Mr Green’s Android app is available from the Google Play store. There are a number of features that particularly impress. Firstly, there is straightforward access to their Green Gaming so players can easily set up deposit, loss, and wager limits. And while the selection of games may have started small, enticing new games are added each week.

Players also get 24/7 access to customer support and can use their Mr Green Android app over 3G/4G and Wifi. Customers can also relax in the knowledge that they get the same secure deposit and withdrawal options found on the desktop site.

iOS App

Mr Green’s iPhone and iPad app ticks all the boxes and is available from the Apple App store. Customers have a search function to swiftly identify favourite titles. We also like the quick log in using Apple’s Touch ID. Players can also view their bet and transaction history from within the iOS app.

Other benefits include betting on over 70+ sports and regular maintenance to fix bugs and enhance performance. Overall, we found the iPhone and iPad apps are ideal for those who want to bet on the move.

High Rollers

Mr Green has an adequate selection of games for high roller players. We found a number of VIP tables and slots with high maximum bets. However, we did feel the choice of non-live high stakes table games were lacking. So as it stands, high rollers will be best off in Mr Green’s Live Casino or playing their pokies.

High Stakes Games

High Stakes Games
Name Max Bet
Mr Green Live Roulette £100,000
Double Ball Roulette £250,000
Netent Live Blackjack High Roller £5,000
Elements the Awakening £100
Gonzo's Quest £50

VIP Program

Mr Green offers one of the better VIP programs around. But before we explain the long list of generous rewards customers get for hitting VIP levels, it’s worth highlighting there are obstacles to overcome first. In fact, to be granted access to their VIP Lounge, players must:

  • Have wagered a minimum of £80,000 or
  • Have deposited a minimum of £7,000 in the last two months

Once you have met there requirements, you can benefit from:

  • A dedicated account manager
  • Faster deposits and withdrawals
  • Invitations to VIP events
  • Monthly cashback
  • Higher bonus funds
  • Exclusive free slots
  • Birthday surprises

For players looking to build a rapport and who want to be rewarded for their loyalty, Mr Green’s VIP Lounge is an excellent choice. And despite stringent requirements, free money and exclusive online pokies quickly make any obstacles worthwhile.

VIP Levels and Rewards

This VIP program does not have levels or Mr Green has not provided details on rewards and requirements.

Sportsbook

Mr Green deservedly made the news when they launched their Sportsbook in 2016. The first thing that hits you is the huge range of markets. For example, players can bet on football in around 60 countries. On top of that, customers can choose from a long list of popular and obscure sports, including:

  • American Football
  • Horse Racing
  • Beach Soccer
  • Basketball
  • Pesapallo
  • Handball
  • Trotting
  • Surfing
  • Football
  • Baseball
  • eSports
  • Boxing
  • Cricket
  • Cycling
  • Chess
  • Darts
  • Golf

We also liked how straightforward it is to navigate their sports section. You can use the A-Z list to locate a sport. Then simply click on the sport and you’ll be taken to a page with all betting options, including any submarkets. Another useful addition is the main image that usually provides details of that day’s best offers on popular markets.

Complaints that online casinos don’t make betting conditions around individual sports clear are common on blogs and forums. But with Mr Green, you simply need to select the Game Rules section at the bottom of the homepage. There you will find tennis rules, football stipulations, baseball conditions and detailed requirements around all other listed sports.

Live Streaming

No live streaming offered.

Live Betting

Mr Green offer live betting in a number of major sports, including:

  • Basketball
  • Baseball
  • Football
  • Tennis

Players can also find live odds on a number of other sports. And as the online casino continues to flourish, their live betting service is likely to expand further.

Cashout

Mr Green does offer its players a cash-out function, a growing trend in sports betting. This straightforward tool allows players to secure profits or cut losses before the final whistle. Odds will change throughout a match or race, depending on the score and the performance of the player/team. All you need to do is select the cash out amount visible in your open bet.

Note cashing out is not available on all bets.

Bingo

Mr Green is paving the way with their bingo titles from the Cozy Games platform. Although the online casino only introduced bingo in 2017, it’s already become a major draw for a whole host of players. The only drawback is that bingo games are only currently available to UK customers.

Mr Green’s UK customers can play:

  • Bingo Ballroom 90 – Big Ben
  • Once Upon a Time 90 – Victoria
  • Sky Lounge 75 – Penny Bingo
  • Wonders of the World 80 – Downtown

Overall, bingo reviews are positive. Players love the selection, gameplay and intuitive user experience. We also like that Mr Green offers enticing bingo coupons to bolster bankroll.

Deposit Methods

Mr Green’s numerous deposit methods exceed the industry average. Players can choose between traditional options, such as a bank transfer, as well as e-wallets, PayPal and more. Minimum deposit amounts are around the industry norm. Importantly, we found nearly all deposits made with the online gambling company will appear in a player’s account within 24 hours.

This review was particularly impressed with the Quick Deposit option. This allows you to top up funds in the middle of the game without having to exit the screen. When using this service, Mr Green will automatically turn to the last payment method used for depositing funds.

But with an increasing number of people turning to Bitcoin and other cryptocurrencies, we would like to see Mr Green do more to facilitate payments via emerging digital currencies.

Deposit Methods at Mr Green
Method Minimum Maximum Fee Time
Bank Transfer 10 No maximum - 0-24 hours
MasterCard 10 No maximum - Instant
Visa 10 No maximum - Instant
Neteller 10 No maximum - Instant
Skrill 10 No maximum - Instant
PayPal 10 No maximum - Instant
Paysafecard 10 No maximum - Instant
Trustly 10 No maximum - Instant
Zimpler 10 No maximum - Instant
Revolut - instant

Withdrawal Methods

Mr Green customers have a generous list of payment methods to choose from when withdrawing their winnings. In addition, withdrawal fees are capped at 1% up to £10. This is fairly decent as there are some online casinos without withdrawal fee limits.

We also liked that the minimum withdrawal amount is fairly low. Plus, any complaints about pending withdrawals or document upload issues Mr Green are quick to resolve.

It is worth noting, however, that you cannot withdraw via an e-wallet unless you have previously used it to deposit funds. We would also like to see the casino embrace other payment methods, such as Ukash, which can already be used at many competitors.

Withdrawal Methods at Mr Green
Method Minimum Maximum Fee Time
Bank Transfer 30 No maximum 1% charge up to 10 GBP 1-3 days
Visa 30 No maximum 1% charge up to 10 GBP 1-3 days
Neteller 30 No maximum 1% charge up to 10 GBP 0-24 hours
Skrill 30 No maximum 1% charge up to 10 GBP 0-24 hours
PayPal 30 No maximum 1% charge up to 10 GBP 0-24 hours
Trustly 30 No maximum 1% charge up to 10 GBP 1-3 days
Zimpler 30 No maximum 1% charge up to 10 GBP 1-3 days
Revolut - 10 minutes

Withdrawal Limit

Although Mr Green does not impose standard maximum withdrawal limits, if you win more than €100,000, the online casino does reserve the right to pay out in 10 equal installments.

Support

Our review found Mr Green’s customer support offering is fantastic. Customers get 24/7 assistance via a choice of channels, including live online chat, email, and phone. But what we particularly liked were the rapid response times and in-depth knowledge of customer service representatives.

In fact, we found support staff could help you with a wide range of issues, from technical casino login queries to the meaning of terms and conditions. They’re also on hand to help you with the initial upload of documents and any other joining questions.

On the downside, there is no free telephone support number, unlike many competitors. It can be particularly frustrating to be paying local call rates when you’ve just had your account blocked for an unknown reason.

Therefore, the live chat service is the support avenue we would recommend. The wait time to be connected is minimal and the staff were able to deal with virtually all our queries effectively.

See below for your local email support address, as well as the Malta phone number and other respective casino contact numbers.

Note you can find the Malta head office address further below.

Live Chat

Mr Green's live chat support is available 24/7.

Skype

There is no Skype support available.

Other Support Options

You can also see the FAQ and Complaints sections for further help.

FAQ

How long will it take until my account is fully verified?

The length of time it takes to verify your Mr Green account will depend on the current queue of customers looking to join. But ensuring you send all the required documents when requested may help speed up the process.

Why do I need to verify my player's account?

Account verification helps enhance online security. It is also required to stay in line with Mr Green's licensing conditions.

How do I request a withdrawal?

Withdrawing funds from your Mr Green account is straightforward. Firstly, hit the Mr Green silhouette to go to your profile section. Then hit 'withdraw' from the menu list and choose a payment method and amount. Now confirm your withdrawal and wait for confirmation that your request has been successful.

Am I allowed to have more than one account?

You are not allowed more than one betting account with Mr Green. This measure is taken to prevent players setting up numerous accounts to keep benefiting from bonuses. So if you have accidentally set up an additional account, contact customer support who can help you resolve the issue.

How do I find the rules of a game?

Most game rules will be displayed inside games. However, you can also head to the 'Games Rules' section on Mr Green's full site to find an extensive list of individual game conditions and stipulations.

Can I remove my gaming limit?

You can change your gaming limits at any time. Simply head to the Mr Green silhouette to go to your profile section. Then click on the limit from the available list to remove it.

Does Mr Green accept US players?

No, Mr Green does not accept players from the United States. See our list of US Online Casinos for alternatives.

Is Mr Green good?

Yes. We have given Mr Green a high 86% rating in our review, which means that most players should be happy there.

Read our Mr Green review for all details and offers.

Does Mr Green accept PayPal?

Yes, Mr Green accepts PayPal payments, both for deposits and withdrawals.

License

Mr Green is a legitimate, reputable online casino that is regulated by the Malta Gaming Authority (MGA) and the UK Gambling Commission (UKGC). In addition, Mr Green holds gaming licenses in Italy, plus a casino license in Denmark and a Sportsbook license in Ireland.

Licensed By

Languages

  • English
  • Finnish
  • German
  • Dutch
  • Czech
  • Norwegian
  • Polish
  • Swedish

Currencies

  • British Pound
  • Euro
  • United States Dollar
  • Norwegian Krone
  • Swedish Krona
  • Canadian Dollar
  • Swiss Franc
  • Polish Złoty
  • Czech Koruna

Company

NameMr Green Ltd
Established2008
CEOJesper Karrbrink

History

The founders of Mr Green are three Swedish entrepreneurs: Fredrik Sidfalk, Henrik Bergquist and Mikael Pawlo. The first two of which already had some experience in the iGaming sector, after founding Betsson.

Since the team brought the betting website to life in 2008, they have had an eventful history, jumping from strength to strength. This was partly helped by the fact the gambling company was among the first to offer games from numerous software suppliers through a seamless wallet solution. Management quickly realised the future was a platform where players no longer had to exchange chips to play games from different providers.

The owners continued to stay ahead of the trend capitalising on advertisement videos and realising the importance of investor relations. So TV commercials and a robust advertising drive in 2015 helped the company draw in thousands of new customers.

The online casino has also sought out huge sponsorship deals. For example, in 2017 alone, Mr Green was the principal sponsor of the Professional Darts Corporation Players Championship Finals and the Scottish football club, Celtic.

The digital gaming company has also benefited from its 2018 acquisition of Evoke Gaming, adding to its list of sister sites. Mr Green’s newsletter was quick to emphasise how the move will help extend its current services and assist in breaking into new markets.

This has all helped the Mr Green group publish a string of promising quarterly and annual financial reports. And why the company’s head offices may be in Sliema, Malta, the gambling firm now operates in countries all over the world, including the UK, Ireland, Italy and more.

Contact

Head Office Address

Mr Green Limited
Tagliaferro Business Centre
Level 7
High Street
Sliema SLM 1549
Malta

Map

If you are looking for customer service, please see the Support section

Ratings

Overall, reviews of Mr Green are superb. But as is common in the online gaming industry, some complaints do arise from players misunderstanding terms and conditions. Fortunately, we were pleased to see Mr Green tackle any issues promptly.

Our Rating
86%
With extensive experience and a fantastic offering all round, Mr Green is undoubtedly among the best online casinos around. As such, the betting company deserves its high ratings and we're comfortable recommending it to new players.
TrustPilot
27%
Reviews from TrustPilot are mixed. Some customers love the extensive game selection and fast payout times. However, other players found fault with the software and felt Mr Green do not honour promotions. We believe that while TrustPilot does offer a long list of opinions, by the very nature of the site, players are more likely to go on there to complain than praise the casino. As a result, we fear the website may skew overall customer sentiment in the negative direction.
AskGamblers
74%
AskGamblers love the modern approach to digital betting and the numerous responsible gaming tools. However, the site did highlight some concerns around the time to verify documents. But Mr Green are obliged to check documentation, as per license agreements, so this can often not be helped. Overall we found AskGamblers review to be well-rounded and fair.
The Pogg
83%
The Pogg felt Mr Green excels in the licensing, customer service and bonus departments. Negative feedback centres around complaints that Mr Green failed to address. Whilst we found the Pogg's review to be mostly accurate and fair, we feel the criticisms are somewhat outdated and therefore the review could do with updating.
Casino Reviews
83%
Casino Reviews loved the extensive game selection, excellent live casino and fantastic mobile app. They did feel, however, that the online betting site could improve in terms of comp points and the loyalty scheme offered to current customers. We found the analysis from Casino Reviews to be comprehensive and thorough.

Complaints

If you have complaints related to Mr Green, please contact us using the form below and we will forward these to the casino and try to assist in resolving any problems you might have.

Complaints and Resolutions

Mr Green does not deliberately delay paying customers their rightful winnings. Instead, as per license conditions, they must verify a customer's identity before they can pay out winnings. So if a player hasn't sent in the correct documentation, withdrawals can take longer to process.

Sometimes technical glitches during play occur because of problems with the software provider's game. When this does happen, Mr Green are quick to contact the software company to get this issue fixed. They also help make sure customers do not lose winnings as a result of a glitch.

For whatever reason, there are occasions when players open a second account with Mr Green. This is directly in breach of their clearly stated terms and conditions. So when this does happen, the online casino will close an account and may withhold funds.

Submit Complaint

Please use the email that's on your Mr Green account, or we are unable to assist.

Responsible Gambling

Mr Green takes their corporate gaming responsibility seriously. The CEO has helped implement their Green Gaming initiative. Part of the move means all players have access to a My Play tool which allows you to monitor your gameplay and detect whether healthy play is transitioning into the risky zone. To deliver this safe play service, Mr Green teamed up with Sustainable Interaction, a leader in developing self-help tools for online betters.

On top of this, their desktop and mobile websites offer a multitude of risk warnings and responsible gaming advice. Of course, players also have access to self-exclusion tools to limit their play.

Security

Mr Green employs sophisticated encryption protocols to keep customer information secure. In fact, headquarters have kept personal security a priority since day one. So players can relax when they register as all data and information sent to the online casino will be stored safely. Furthermore, the same encryption technologies are in place for both Mr Green desktop and mobile players.

Finally, Mr Green has included an additional layer of security by requiring a validation code from a separate device when new players sign up.

Affiliate Program

Mr Green’s affiliates programme is another good way to generate profits. You can earn up to 45% revenue share with no hidden fees. Plus because earnings are done on a monthly basis, there is no negative carryover. Affiliates also get comprehensive planning and reporting tools, as well as a dedicated around the clock support team. Lastly, registering is quick, easy and free from strenuous requirements.

News

Popular iGaming operator Mr Green has collaborated with BlueRibbon software to develop an exciting new concept for online casino gamers. The new ‘Personal Jackpot’ is a unique, in-house jackpots product for Swedish members of online casino Club Royale. It will be made available for VIP casino players.

Mr Green's Revenue Soars

Reports show Mr Green has had a particularly profitable year. The company is showing an impressive profit rise of 28.9% from 2016 to 2017. In fact, at the end of 2017, Mr Green reported profits of SEK 1.192bn. Mr Green puts their exceptional growth down to their new Green Gaming tools, platform improvements, and expansion into new markets.

With a New Week Comes Exciting New Slots

A new week at Mr Green means a long list of enticing new slots. Players can now start spinning on a dozen cutting-edge slot games, including:

  • Yeti (Thunderkick)
  • Golden Boot (Gamevy)
  • 20p Shot (OGS)
  • Spinning 60s (OGS)
  • World Cup Roulette (OGS)
  • Sumo Spins (Red Tiger)
  • Gems Gone Wild (Red Tiger)
  • Three Musketeers (Red Tiger)
  • Temperance (Microgaming)
  • Wild Scarabs (Microgaming)
  • Kitchen Drama: BBQ Frenzy (Nolimit City)
  • Kitchen Drama: Sushi mania (Nolimit City)
Mr Green Delivers New Live Play Titles From Pragmatic Play

Mr Green's live game offering is set to increase even further as it teams up with game developer Pragmatic Play. The online casino's players will now benefit from a number of exciting new games, including:

  • Wolf Gold
  • Diamond Strike
  • Gold Rush
  • Hot Safari

These are just some of the new titles guaranteed to tantalise and entertain Mr Green customers.

Mr Green Enhances Efficiency With Express Features

Mr Green is cutting down registration, login and payment times by launching a number of express features. Swedish customers will now be able to create an account with just their BankID and can utilise express functions to speed up the login and withdrawal processes.

This move looks set to improve customer convenience and has the potential to be extended to all Mr Green markets and customers.

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