
EveryMatrix has been one of the top online casino platforms for several years. However, what has made them stand out more is the number of tools they offer operators. They’ve added to this offering yet again with their new managed services options for operating companies.
EveryMatrix Takes Their Managed Services to the Next Level
For players, most of what they see in an online casino is the same from one to another. The exact offerings and exact options may be a bit different, but the overall concept is the same. Bonuses, account management and game selection options all come in different flavors. However, they are mostly handled the same by virtually all reputable brands.
EveryMatrix is looking to change that with their new Managed Services announcement.
The idea here is that they want to offer operators tools and options for increased support to improve performance. A lot goes into this, and it covers a variety of areas. However, it shows an increased influence in an area EveryMatrix has always been great with: taking care of operators as they take care of players.
This is exciting news for everyone involved. That includes both the companies that run online casinos with the EveryMatrix software and the players who enjoy them.
What’s Included in These Managed Services
A variety of things are included in this package of managed services. For example, marketing management tools are handled as a part of it. This includes the acquisition of players as well as retention. These are both extremely important parts of the current hyper-competitive online casino market. Along these lines, operators will have the option of outsourcing their marketing and specials to maintain player loyalty.
This is one of the areas where players are going to benefit from these programs. If you play at a casino that runs on EveryMatrix’s platform, you can expect more options that are aimed at keeping you around.
However, marketing isn’t all that’s included. They are also offering VIP player management for high rollers as well as outsourced services for fraud and payments. Even customer support is available for operators through this program. Essentially, they’ve created a one-stop shop for their operators who want to keep everything as simple as possible while still providing top-tier service.
We really love how this works, and we think it’s a great deal for operators. Additionally, it puts more players in a position of being taken care of. That’s actually the part of this whole thing from EveryMatrix that we’re the most excited about.
Tom Dyson Taking the Lead
Many players might not be familiar with Tom Dyson, but he’s an important figure in this space. He’ll be the one taking the lead role with this managed services division from EveryMatrix. He has a tremendous amount of experience in similar operations, and he has a lot of respect in the industry. Dyson is very serious about making sure that players get the best experience possible. That includes all of the types of services that EveryMatrix is offering to players through this new program.
EveryMatrix Pushing for Innovation
EveryMatrix is one of those companies that has been around for a while. They aren’t making new software deals all the time, so they don’t really stay in the news for that. However, what they have been focusing on is other aspects of the experience. You can see that at play with their new managed services, but it covers other areas as well like social.
The type of innovation that EveryMatrix has constantly been pushing for isn’t what you normally see talked about. It’s not as “fresh and exciting” as new slot mechanics or new styles of live dealer games. However, it’s instead more about offering a more solid platform and a better experience for players.
This is the type of innovation that they have led the way on for quite a while. They’re really one of the main software platforms to push for this type of back-end innovation more than most, and we have a tremendous degree of hopefulness for the future because of their work.