Gaming Intelligence 2015
888 Casino offered one of the first betting platforms. Since then they've come along way, listening to customer feedback and tweaking their offering accordingly. For example, their welcome bonuses, customer support and partnered game providers have improved dramatically. So whilst they aren't without their issues, they continue to successfully meet the needs of thousands of customers each day. As a result, we're happy to recommend 888 Casino to our readers.
888 Casino Bonus
888 Casino, launched in 1997, has become one of the most reputable brands in the online casino space. From the member’s login page, you’ll find a breadth of casino games, from blackjack and roulette to slots and jackpots. In its over two-decade history, the 888 Casino group has won multiple awards and launched a successful mobile platform. Of course, customer reviews also point towards sizeable welcome bonus codes and promos as a reason for the success.
Yet our review of 888 Casino will consider both the pros and cons. So we will detail their deposit and withdrawal methods, as well as their live chat help and other customer support. So when it comes to registering with the desktop betting site, users will be able to get the most out of the casino games and services on offer.
888 Casino has picked up several prestigious awards in its history. This is a promising sign that those at the top of the corporate ladder are delivering an excellent customer experience.
- 2015 - "Casino Operator of the Year" - Gaming Intelligence
- 2014 - "Digital Operator of the Year" - Global Gaming Awards
- 2013 - "Casino Operator of the Year" - EGR Awards
888 Casino houses a wide variety of games. Their offering includes slots and progressive jackpots. You’ll also find table game favourites, as well as video poker and a fully equipped live casino. Also in their lobby is scratch cards and sports betting products. In fact, there are very few popular casino games that 888 does not offer, aside from craps and bingo games.
888 Casino games are accessible from all major devices.
888 Casino’s games are supplied by a number of leading software developers, including NetEnt. Their live casino is supplied by award-winning software operator Evolution Gaming. However, many of the games on the betting platform are built by 888 Casino’s proprietary software. The result of using several software providers is a range of game styles that will suit differing player tastes.
There are over 140 slot games on the 888 Casino platform. Simply select Slots & Jackpots from the left-hand menu or use the search bar to locate your prefered titles. You can filter their online pokies by New titles and 888 Exclusives. But unfortunately, you can’t filter by the best titles with the highest RTP rates.
You’ll find slot games from most of the big game providers, including NextGen, NetEnt, and NYX. Within their collection of slot games is a multitude of themes and designs, including titles based on films, dazzling jewels, and mystical oceans. Players can also choose between traditional pokie designs as well as modern 3D slot games.
These are some of the best slots offered by 888 Casino, based on our opinion and popularity with players.
If you’re having any doubt as to why you should try some of 888 Casino’s best slots:
- Starburst – The hugely popular slot game from NetEnt is a consistent crowd pleaser with a payout percentage in the mid-nineties. The game is simple while still promising big win potential. Essentially, sparkling jewels light up your screen delivering fantastic visuals from the very first spin.
- Bonanza – There are 117,649 winning combinations with Big Time Gaming’s 6 reel slot game. You’ll find a Free Spins feature and a Wild dynamite symbol. So if you want action and excitement, then the Bonanza slot game is a sensible choice.
- Twin Spin – Twin Spin is the highly praised 6 reel slot from NetEnt. As the name suggests, two of the reels can merge and spin together, hopefully bringing you riches. The groovy electric design promises cool visuals and funky sound. We also like that the online pokie blends classic with modern using traditional pokie symbols.
- Guns N’ Roses – This video slot from NetEnt lets you hear the roar of the crowd as you search for riches. There are 11 fantastic features to keep you entertained. So if you want fun while listening to your favourite Guns N’ Roses soundtracks, then this slot game is likely to peak your interest.
- Shopping Frenzy
- Mystic Mask
- The Legend of Shangrila: Cluster Pays
- Twin Spin
- Scruffy Duck
- Wild Toro
- Wild Gambler
- Queen of Riches
- Fruit Blast
- Ramasses Riches
- Jack Hammer
- Wish Upon a Jackpot
- Fire and Ice
- Dead or Alive
- Dazzie Me
- Foxin Wins
- Joker Pro
- Wins of Fortune
- Double Triple Chance
- Sam on the Beach
- Hong Kong Tower
- Multi Wild
- Magic Mirror Deluxe
- Lucky Pharaoh
- She’s got it
- Clash of the Titans
- Dragon Treasure
- Extra Wild
The 888 Casino platform is home to around 30 high-quality roulette games. Most of the titles are live, including multiple VIP tables. However, there are also a number of non-live roulette games. Some of our personal favourites include 3D Roulette and Super Stakes Roulette. Roulette table limits at 888 Casino max out at £10,000.
Essentially, there is ample variety for the majority of roulette players. And because 888 Casino uses numerous software providers for their roulette games, including Evolution Gaming and Section 8, there’s a range of game styles to choose from. In addition, 888 Casino offers some useful roulette tips for free on their website.
With nearly 50 blackjack games on the platform, this is an area 888 Casino excels in. The vast majority of games are live. Big betters should head for their Elite collection where they’ll be able to bet £20,000. With that said, players of all budgets are catered for with some tables allowing bets of just £3. Our only recommendation would be that 888 Casino introduces some more non-live blackjack games.
It’s also worth pointing out you can find useful blackjack guides with free strategy tips and rules on the 888 Casino website. And, of course, if you’d like to take a break from playing, you can pause your blackjack game to set safe play limits.
There are approximately two dozen table games at 888 Casino. These can be found by selecting Casino Games from the menu. You can also use the search bar to locate specific table games. Importantly, the online casino offers table games in all categories, including baccarat and poker. Most table games are supplied by Section 8, ensuring premium quality visuals and sound.
There are seven video poker games available to 888 Casino customers. You can either use the search bar to locate titles or you can head to the Poker Games area. You’ll find video poker titles in all categories except Joker Poker. Whilst their selection isn’t extensive, the games we tried were of a decent quality. You can bet up to £150 and you can test each game in demo mode first.
Video Poker Games
|Total||Jacks or Better||Deuces Wild||Joker Poker||American|
- Jacks Or Better
- Tens or Better
- Deuces Wild
- Aces and Faces
- Bonus Poker
- Joker’s Wild
- American Stars
888 Casino offers over 100 live dealer games. In fact, their live casino library is one of the largest and most varied that we’ve seen. From blackjack and baccarat to roulette and poker, users will find a long list of live dealer tables available. We particularly like their Elite Lounge that allows bets of up to £10,000 and a superior service. The online casino also has their own 888 Casino Clash, plus Dream Catcher’s giant wheel of fortune that will hopefully bring you riches.
All of the betting platform’s live dealer games and supplied by Evolution Gaming, an award-winning software operator. As a result, users can expect HD streaming, professional croupiers, plus smooth gameplay. So players looking for an excellent live casino experience should head to 888 Casino.
There are both live and non-live baccarat games available. There are titles from the likes of Evolution Gaming and 888 Casino’s proprietary software. Minimum baccarat bets start at £1 and wagers climb to £25,000. Their offering of live baccarat games is particularly good. The online casino offers Speed Baccarat, as well as Baccarat Squeeze and No Commission Baccarat.
888 Casino offers a high-quality Classic Keno game that uses their own proprietary software. The quickest way to find the game is to use the search bar in the top left-hand corner of the screen. Round results are displayed on the left while the autoplay function can be found in the top right-hand corner of the game screen.
888 Casino homes around 30 progressive jackpots. Within their selection, you’ll find numerous titles that have made multiple big jackpot winners. Now, unfortunately, these players haven’t told us how to win the massive jackpots at 888 Casino, however, you’re free to test your luck.
To bring up a list of 888 Casino’s jackpots, select Slots from the menu. You can then filter titles by numerous categories, one of which is jackpots. There you’ll find some important names, including 888 Casino’s Millionaire Genie Jackpot.
Top Progressive Jackpots
All Jackpot Games
- Rise of the Pharaohs
- Aztec Realm
- Irish Riches
- Millionaire Genie
- A Nightmare on Elm Street
- Treasure Fair
- Ray of Light
- Legions of Luxury
- Transylvania Mania
- Jack’s Pot
- Gods of Gold
- Pirates Millions
- Saved by the Bells
- Ultimate Universe
- Once Upon A Dime
- Snack Time
- Casino Reels
- Under Construction
- The Unholy
- Santa’s Super Slot
- Pizza Palooza
- Happy Faces
- Oktoberfest Spins
- The Big Lebowski
- Ultimate Grill Thrills
- Jackpot Jockey
- Ghost in the Shell
- Valentine’s Victory
- Steampunk Nation
- The Royals Go Camping
- Jungle Goals
|Anonymous||$1,236,376||Millionaire Genie||October 3 2017|
|Anonymous||$4,336,296||Millionaire Genie||December 10 2016|
|David S.||$1,368,735.00||Treasure Fair||July 29 2016|
|Lebon C.||$427,670.00||The Big Lebowski||February 13 2016|
|FA, A Man||£973,400.00||Ultimate Grill Thrills||November 21 2012|
When you join 888 Casino you’re also getting access to a fully kitted out mobile optimised site. Instant play is available in your mobile browser from the login page. The cashier and full customer support is also available. Importantly, so is the betting platforms hundreds of casino games, including slots, jackpots, and top table games. Also in the 888 Casino mobile site is their live casino home to over 100 live dealer games.
Essentially, 888 Casino’s mobile site is ideal if you’re looking to bet on the move or to compliment your desktop user experience. However, for those looking to bet solely from their mobile device, we’d recommend downloading their Android or iOS app, as these promise a smoother mobile experience.
888 Casino offers dedicated mobile apps for a fully immersive user experience. The mobile apps aren’t overly space consuming and can be downloaded prior to joining the online casino. The gambling company offers several different app downloads, depending on whether you want to play their standard poker games or slots. With all deposit options available from the mobile apps, money transfer is straightforward, as is getting a hold of winnings.
Extensive customer support is also available to app users. So you can find their FAQ page and live chat link within the mobile app. 888 Casino also offers a detailed guide of how to download their mobile apps on their website.
The Android (APK) app is available to download from the Google Play Store. Simply search for 888 Casino and follow the on-screen instructions to complete the app download.
You get full access to real money mode from the Android app. In addition, you’ll find user tutorials and top tips to help you get the most out of their mobile app. We didn’t find that any game won’t load from the Android app. And we particularly like the enhanced user experience the mobile app offers when compared to the 888 Casino mobile site.
Android App QR Code
You can download the 888 Casino app from iTunes App Store. The iPhone and iPad app download is quick and hassle-free. Once the installer is complete, you’ll have full access to their casino games, including over 100 slots and jackpots. Their live casino is also available from the iOS app homepage.
Importantly, their tournaments can be played from the iPad and iPhone app while accruing comp points works in the same way as it does with the desktop version. And as with the Android app, the iOS app receives positive customer reviews on blogs and forums.
iOS App QR Code
888 Casino is an excellent choice for high rollers. This is particularly true when it comes to their live casino games. Head to their Elite Lounge and you’ll be able to wager tens of thousands on roulette, blackjack, and baccarat. In addition, 888 Casino hosts numerous slot games that allow high maximum bets of over £150 per spin. Simply hover your mouse over each game thumbnail and key details will be displayed, including the maximum bet per round.
High Stakes Games
|Baccarat Control Squeeze||£25,000|
|The Legend of Shangrila: Cluster Pays||£200|
888 Casino offers one of the better VIP programs around. Their exclusive loyalty program is invite only, so you won’t find set levels with specific loyalty points requirements. With that said, you do accrue comp points every time you play one of 888 Casino’s games in real money mode. Player accounts are then routinely reviewed and some users will be approached with the offer of VIP login status. Perks of being a VIP can include:
- Birthday gifts
- VIP exclusive tables
- 888 Casino VIP bonus
- Increased deposit limits
- Tickets to exclusive events
- Weekly and annual rewards
- Free spins & reload bonuses
- VIP contact & account manager
- Exclusive customer support staff
You’ll also be able to swap loyalty points for real money via cashback at the VIP store. Comp points conversion rates vary depending on your bankroll currency, but you’ll find the relevant conversion on their website.
Note if you believe you deserve VIP status, you can always contact live chat support and state your case.
VIP Levels and RewardsThis VIP program does not have levels or 888 Casino has not provided details on rewards and requirements.
The 888 sportsbook is a dedicated betting platform for keen sports betters. Users can make predictions on a long list of popular sports, including:
- American Football
- Horse Racing
- Ice Hockey
- Motor Sports
The 888 Sports platform is easy-to-use, displaying up-coming matches and the best-fixed odds. There is also a search bar to locate your favourite sports matches, leagues or teams. Punters can make a whole host of different bets within a single game, such as the number of corners, first goalscorer, and the number of fouls committed.
Overall, the 888 Sports platform holds its own with the best in the industry, promising a user-friendly betting experience with competitive odds.
No live streaming offered.
Select Live Betting from the sportsbook menu and you’ll be shown all the available live betting matches and odds. Popular sports available for live betting include:
- Table Tennis
You can also customise your display to change how the odds are displayed and prioritise particular sports. We also like that 888 give you a breakdown of live betting instructions and rules at the bottom of the page.
888 offer a cashout function on certain sports matches. When this is available, you will be able to cut your losses or claim your wins before the game ends. When the cashout function is available you will see it in your sportsbook area.
888 Casino is home to a number of excellent scratchcard games. The search bar is the quickest way to locate scratchcard titles. You’ll find numerous options, including Foxin Wins Scratch, Alchemist Scratch, and Merlin’s Millions. 888 Casino offers scratchcard games from several software suppliers so users will find an array of game styles to suit different player preferences.
The 888 Poker room is home to a community of over 10 million poker players from all over the world. There are hundreds of ‘real money’ tables available where you can test your skills against players of all experience levels.
The 888 Poker room is also available on mobile devices and can be played in practice mode. You’ll find Texas Hold’em tables, Omaha, 7 Card Stud, and more. The gambling company also run exclusive tournaments and allow stakes between $1 and $1,000.
Essentially, the 888 Poker room prides itself on offering a fun and secure betting environment. It’s also worth highlighting that from time to time 888 offer exclusive poker deals, such as their Freaky Friday promotion which gives players generous bonus funds.
There are numerous deposit methods available to 888 Casino players. Users can fund their player accounts with credit and debit cards, plus e-wallets, and PayPal. The only notable absences are Ukash and the option to pay via Bitcoin and other cryptocurrencies. The minimum deposit is £20 while the deposit limit for most payment methods is high at £5,000. Thankfully, 888 Casino does not charge any deposit fees.
|Citadel Instant Banking||£20||£5,000||-||Instant|
Withdrawal reviews are fairly positive. 888 Casino customers can request a payout via several popular withdrawal options, including bank wire transfer and e-wallets. However, it’s worth pointing out that you will usually need to use the same method to withdraw money as you did deposit funds. The minimum deposit is £10 for most methods and the withdrawal limit is £5,000.
Withdrawal times, of course, vary depending on the payment method used. With that said, VIP players will benefit from faster payout times. Once you’ve requested a withdrawal you should be able to see it says withdrawal paid in your account area. If it doesn’t or you can’t withdraw, contact customer support via their call center, email or live chat.
|Bank Transfer||£25||£5,000||-||4-7 days|
The daily withdrawal limit at 888 Casino is £5,000. You also cannot withdraw more than £15,000 a month. However, the withdrawal limit for VIPs is different. Your new withdrawal limit as a VIP will depend on your account activity and VIP status.
888 Casino offers live chat help, plus email and telephone support channels. Their customer service team works around the clock, seven days a week. Customer service representatives are well equipped to deal with most queries. They can explain their bonus policy and walk you through their latest voucher codes. Support staff can also advise you should you have any account login problems. Of course, customer service is also on-hand to deal with customer complaints and answer any questions. Lastly, if you wish to cancel or delete your account, get in contact via live chat or reach out to their call centre.
You can contact 888 Casino’s customer service using the email address and telephone helpline number below.
Head to the Cashier and then select the female avatar on the right-hand side. Now simply select Live Chat from the available options and a window will be launched to put you through to a customer service representative.
SkypeThere is no Skype support available.
Other Support Options
How can I contact 888 Casino?
You can fill out their query form in their support centre and the online casino will get back to you via email. There is also live chat and telephone support available, details of which can be found above.
What is a welcome bonus?
888 Casino's welcome bonus is a special deal offered to new customers. Their sign up offers vary over time, but current available promotions, plus bonus terms and conditions can be found by heading to their welcome bonus page. Of course, you should note that you cannot open multiple accounts to claim several no deposit bonuses, for example. Also note persons from restricted countries are not allowed to claim welcome coupons using a VPN. Failing to adhere to this rule may result in account closure and the casino not paying out.
What payment methods do you accept?
888 Casino accepts the majority of deposit and withdrawal options. However, available payment methods may vary depending on location, so you'll need to see the Deposit and Withdrawal sections above to see what's available where you are.
How do I deposit?
Register, login and then head to 888 Casino's cashier. Select from the available deposit options and enter a deposit amount, then follow the on-screen instructions. If you experience any glitches or general errors, such as the Cashier won't load, contact customer support.
How long does a withdrawal take?
Payout times vary depending on the payment method and whether you need to meet ID verification protocols. For example, you may need to submit photo ID and your social security number. See the Withdrawals section for a detailed overview.
Can't login to account
Login problems come about for a number of reasons. If you think you may have forgotten your password, select Forgot Password and follow the on-screen instructions. If you encounter any technical issues, try logging in again in a few minutes or contact 888 Casino's customer service team.
How do we know 888 Casino isn't rigged?
888 Casino uses a random number generator (RNG) to prevent the results of games being manipulated. This should prevent the gambling company cheating customers or players implementing scams. They also have sophisticated software in their Poker club to prevent any form of card counting and cheating.
I can't see 888 Casino emails
Some emails may be perceived as spam by your email provider. Therefore, you should check your spam and junk folders.
I can't withdraw
Your withdrawal will not be approved until you have met bonus wagering requirements. But if you're encountering technical difficulties, contact 888 Casino's customer service team.
Does 888 Casino accept US players?
No, 888 Casino does not accept players from the United States. See our list of US Online Casinos for alternatives.
Is 888 Casino good?
Yes. We have given 888 Casino a high 87% rating in our review, which means that most players should be happy there.
Read our 888 Casino review for all details and offers.
Does 888 Casino accept PayPal?
Yes, 888 Casino accepts PayPal payments, both for deposits and withdrawals.
888 Casino is a legitimate gambling company holding several gaming licenses. The reason for the multiple licenses is to allow the online casino to offers its services to players from all over the world. In fact, a license from the Malta Gaming Authority is the only major absence in their regulatory oversight.
- UK Gambling Commission
- Gibraltar Gambling Commissioner
- Ireland’s Revenue Commissioners
- Swedish Gambling Authority
- Portuguese Gambling Regulatory Authority
- Italian AAMS
- United States Dollar
- British Pound
- Canadian Dollar
888 Casino does not accept players from the United States. They also no longer accept players from Australia. However, they have opened their doors to other desktop and mobile players from countries all over the world, including Canada, Germany, New Zealand, Malaysia, Romania, and Latvia. Unsurprisingly, reviews like how accessible the online casino is becoming to players worldwide.
|Name||888 Holdings plc.|
888 Casino’s history began in 1997. Since then, the owners and head office have taken the gambling company to the top of the online casino space. In fact, the online casino now boasts over 25 million members. In September 2005, 888casino was listed on the London Stock Exchange. The owners also founded the Medical Corps UK in 2013, helping millions of typhoon victims in the Philippines.
888 Casino has also collected a number of coveted industry awards over the years. They’ve also improved their customer support with the introduction of a live online chat. Management has also enhanced welcome offers and no deposit promotional codes, as well as introducing safe play limits in line with their responsible gaming duties. Other changes include a number of sister sites and an effective marketing campaign with online adverts. The founders also decided to ditch the net download for Mac and Window computers. Instead, all their casino games are now available in instant play.
Unsurprisingly, all of the above has helped 888 Holding’s share price to rise and bolster their net worth over the years.
Head Office Address888 Holdings plc (Cassava Enterprises (Gibraltar)) Limited
Suites 601 and 701
MapIf you are looking for customer service, please see the Support section
If you have complaints related to 888 Casino, please contact us using the form below and we will forward these to the casino and try to assist in resolving any problems you might have.
Complaints and Resolutions
888 Casino uses sophisticated technologies to detect suspicious patterns of play. Once your account has been flagged for such reasons, their security team may need to investigate further. This can result in your account being blocked and withdrawals delayed until the issue has been investigated and resolved, as it was in this case.
Even if an 888 Casino player adheres to bonus terms and conditions, including wagering requirements, they may need to verify your identity before they can process your withdrawal. If you do need to send in documentation, this can result in a delay before you see your winnings, as happened in this case.
888 Casino do not build all the casino games on their platform. So when their live casino games encounter difficulties, management works with the software provider to get the issue fixed. 888 Casino may also offer some sort of refund or compensation to the player, as they did in this case.
888 Casino have a comprehensive responsible gaming policy. In fact, employees are trained to spot compulsive gamblers and take necessary measures. The gambling company also offers a number of safe play tools. Firstly, you can set a maximum deposit amount. You can also unsubscribe from their newsletter mailing list. Finally, you can request self-exclusion via 888 Casino’s customer service operations team. Your account will then be disabled. During this time, you won’t receive news of deals and promo codes.
888 Casino have sophisticated encryption protocols in place across their site. These security systems prevent malicious access to sensitive personal information. They should also prevent account hacks, viruses, and keep their mobile site safe too.
The 888 Affiliates program has paid out over $200,000 to its partners. Affiliates benefit from a progressive revenue scheme offering up to 40% in commissions. Helping affiliates are personalised and knowledgable affiliate managers. There’s also the added bonus of tailored marketing resources to help enhance conversion rates. It’s also good to see there are no set up fees and the sign up process is straightforward.
888 Casino’s operation in Spain welcomes Habanero Systems as its latest software partner. This is also Habanero Systems’ first time entering the country, which is a big deal. The agreement between these companies will be great for slots fans who love their games.
888 Casino has gotten a variety of new games thanks to a recent deal with Pragmatic Play. This deal will have them carry the full line of online slots as well as the live dealer games offered by this software developer, which is known for offering a very high-quality product.
Leading online casino operator 888 Holdings has made a bold move to refresh its selection of casino games, by signing a contract with Skywind Group that will see more than 280 new titles added to the 888Casino site – ranging from slots to arcade games.
The ERG Operator Awards are considered the most prestigious awards ceremony in the online gaming and casino industry. With over 800 industry professionals in attendance, this year featured a strong list of nominees for the coveted Operator of the Year 2019 award, but 888 Casino beat the competition to take home the prize.
888casino, the leading New Jersey online casino operator, recently reworked its website to offer a brand-new look and feel for customers. The all-new, enhanced website incorporates some impressive functionality and an experience for players that is enjoyable and easy on the eye.