The CashDirect service, which was once known as QuickCash, is an innovative payment method provided to UK players of William Hill casinos.

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As one of the UK’s leading online gambling sites, William Hill has provided players with a convenient payment solution which has proved very popular.

Creating an Account

As you would expect, CashDirect is designed to allow players to make deposits and withdrawals at a William Hill casino. The system itself is based on the use of physical vouchers which are available through all of the William Hill high street betting shops. Anyone with an account with William Hill can purchase a CashDirect voucher or exchange a voucher for cash in a William Hill betting shop. There is no need to create a specific CashDirect account.

The vouchers will expire three months from the date of issue. Although this is unlikely to impact many players, it is worth bearing in mind.

Deposits and Withdrawals

To make a deposit using a CashDirect voucher, players will need to visit a William Hill betting shop. It is possible to make a purchase using a debit card, credit card or cash. The voucher itself contains a unique 19-digit code, which can be entered on the William Hill website to make the deposit. Simply log in to your William Hill account and visit the deposit page, select CashDirect and enter the 19-digit code. The account will reflect the new balance instantly.

Making a withdrawal follows the same process. Enter the amount you wish to withdraw in the cashier area, with CashDirect selected as the withdrawal method. You will then be given a 19-digit code, which can be redeemed in any William Hill betting shop for cash. It will take a few days for the withdrawal to be processed, so it is not possible to cash the voucher straight away.

It isn’t possible to reverse a withdrawal. However, the 19-digit withdrawal code can be used to make a new deposit.



William Hill occasionally offers bonuses as incentives to use the CashDirect payment system. For example, at times it is possible to earn an extra 15% on any deposits made using CashDirect.


If you do not want your bank statements to show your gambling activity, CashDirect is a convenient option. It is possible to make a deposit using cash in the betting shop, with withdrawals also paid in cash.


If you prefer not to provide your card details via the internet, CashDirect will provide you with a secure alternative.

Credit limits

The minimum voucher available is £10 and the maximum £5,000, which is in line with the limits offered by many online casinos for traditional payment methods.


Slow speed

As CashDirect is a voucher system, it can take much longer to make a deposit and withdrawal, due to the need to visit a William Hill shop.


It can take up to three days for your withdrawal to be ready to collect from a William Hill betting shop. In addition, it is only possible to make a withdrawal using the CashDirect service, if the initial deposit was made using a CashDirect voucher.


The CashDirect voucher system is a secure alternative for those with concerns about sharing their card details. There is no requirement to make a purchase online, and everything is completed in person within a William Hill betting shop. It is worth remembering to bring identification with you, such as a driving licence or passport, as you may be asked for these.

It is important to keep the CashDirect vouchers safe, so try to treat them as if they are real cash. If you lose a voucher, William Hill will not offer a refund.


CashDirect is a payment method that is only available to UK players for making deposits and withdrawals to their William Hill account. However, it is worth noting that the UK coverage does not extend to Northern Ireland, the Isle of Man or Jersey.


A list of available shops and their addresses is available on the William Hill website. Alternatively, you can call the William Hill customer service team on 0870 518 1715. There is also a live chat and email service available through the William Hill website for any queries you may have.

Company Details

William Hill is a world-famous casino, with 2,300 betting shops across the UK and many loyal online customers. As one of the leading online gambling brands, it is only natural that they provide a variety of convenient payment methods.


Which online casinos accept CashDirect?

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