Casino Joy Review
Casino Joy is a small online casino with an attractive user interface and a good selection of slot and table games. It also accepts a wide range of deposit methods and currencies. However, the lack of tournaments and sportsbook will be a deal-breaker for more experienced customers.
Casino Joy Bonus
Casino Joy has been up and running since 2018 and is managed by Genesis Global Limited. Despite its small size, what makes this online casino stand out is its relatively extensive games library, making it a highly accessible and convenient gaming platform for many users.
The wide range of deposit methods and accepted currencies means this is a casino open to a broad international audience, despite there being many countries where it remains unavailable.
All of the games offered by Casino Joy have been developed by certified and respectable software providers, which means that players can trust they have a fair chance of winning each time.
Casino Joy offers a good selection of games: over 1,300 on desktop and over 500 on mobile. The selection includes many slot games, including modern slots, progressive jackpots and fruit slots. There are plenty of table games such as roulette, blackjack and poker, though one notable exception is craps. The casino also offers a varied selection of live table games, as well as bingo, keno and scratchcards.
Sports fans may be disappointed, however, as the site does not offer a sportsbook for sports betting. Another omission is tournaments, the lack of which may cause some players to overlook Casino Joy in favour of other online casinos.
Casino Joy is partnered with 19 different game providers. Most of the big players, including Microgaming and NetEnt, are featured. All of the providers are certified and therefore trusted to develop quality games which give players a fair chance of winning. The full list of Casino Joy’s software providers is below:
- Gameburger Studios
- Big Time Gaming
- Neon Valley Studios
- Evolution Gaming
- 2by2 Gaming
- Yggdrasil Gaming
- Slingshot Studios
- Red Tiger Gaming
- Just For the Win – JFTW
- Electric Elephant
- ELK Studios
- Play’n GO
- Triple Edge Studios
Casino Joy carries a wide selection of slot games in a variety of themes. Some of the most popular titles at the casino include Hidden Valley, Holmes, Immortal Romance and Fire Joker. For player who enjoy classic fruit symbol slots, games like Fruity Shop, Fruit Spin and Winter Berries should hit the spot.
The casino offers a good selection of both classic slots and modern slots with a historical/adventure theme. There are also plenty of progressive jackpot slots on offer. The website interface makes it easy to browse games in different categories and find new ones that might be of interest.
Casino Joy offers most table games that players would expect to see, except for craps which is sadly absent. Roulette, poker, baccarat and blackjack are all available in various forms, as are dice games. There are many live games available and the titles on offer are very appealing to the eye.
Casino Joy offers many opportunities to play roulette. French, European, English, and American versions are all available, as is a multi-wheel roulette game. Roulette fans should enjoy the selection, and players who prefer to play live games can also play a wide range of roulette variants in real time. The website’s interface also makes roulette and blackjack games the easiest to browse through.
Casino Joy is also not lacking in blackjack options. European blackjack, Vegas Strip blackjack and many multi-hand variants of the game are available. Blackjack games, along with roulette games, are the easiest table games to browse on Casino Joy, which is a bonus for players.
Casino Joy offers a decent selection of video poker games including Deuces Wild MH, Jacks or Better, and Jackpot Poker. Texas Hold ‘Em fans will be happy with the site’s Casino Hold’Em game, while Casino Stud Poker will appeal to stud fans.
Casino Joy offers a wide range of live dealer games. These include over a dozen roulette games, including Roulette Lobby and NetEnt’s Rapid Roulette, and many blackjack games such as Blackjack Party Live and NetEnt’s popular VIP Blackjack game. For poker fans, Three Card Poker, Live Poker Lobby, and 2 Hand Casino Hold ‘Em are just a few of the live poker games.
It’s also always possible to chat to the dealer and/or the pit boss during live games at the casino. Players who enjoy their games live shouldn’t have any issue finding a wide variety of options.
Players looking for progressive jackpots will find a respectable range of games, including potentially lucrative classics such as Mega Moolah, Dragon Chase, Tiki Fruits, Wild Wild Chest, Major Millions and Gemtastic. Jackpot fans should know that there is no limit on withdrawals for progressive jackpot games, which makes Casino Joy a good option for punters hoping for a windfall.
Below is a list of all the progressive jackpot games available at Casino Joy:
- Mega Moolah
- Ozwin’s Jackpots
- Dragon Chase
- Divine Fortune
- Holmes and the Stolen Stones
- Imperial Riches
- Grand Spinn Superpot
- Mercy of the Gods
- Gunslinger Reloaded
- Hall of Gods
- Leprechaun Goes to Hell
- Mega Fortune
- Fruit Bonanza
- Bell of Fortune
- Speed Cash
- Gift Shop
- Golden Goal
- Wow Pot
- Treasure Nile
- Lots a Loot
- Lots a Loot 5 Reel
- King Cashalot
- Major Millions 5 Reel
- Mega Moolah Isis
- Fruit Fiesta
- Fruit Fiesta 5 Reel
- Arabian Nights
- Cash Splash
- Cash Splash 5 Reel
Players who prefer to use their mobiles may be disappointed by Casino Joy’s mobile games library, which drops from 1,300 titles on a desktop to just 500 on the mobile. While it’s a little disappointing to see how many games don’t play on the mobile site, this is still a good number compared to some other casinos.
Although there is no app, many of the games at Casino Joy are available to play on both iOS and Android devices. However, these games are intended purely for fun and players cannot make any wagers with real money.
Casino Joy is a small casino, which means it’s not necessarily as well equipped as larger casinos are when it comes to paying out for big wins. That said, high rollers may still find some value. The maximum amount of cashout per month is £22,000, which is more than many small online casinos, but doesn’t compare to more established sites that don’t put a limit on withdrawals.
Some of the casino’s progressive jackpots are in the millions, and thankfully Casino Joy’s terms do include a caveat that the withdrawal limit does not apply to these jackpots. This means that players who do strike it lucky can take home all of their winnings in one go. Table games of both baccarat and blackjack are available in ‘high limit’ variants, where players can place larger bets in the hopes of winning big.
Some games that might be recommended for high rollers on Casino Joy include:
- High Limit European Blackjack (maximum bet £1,000)
- High Limit Baccarat (maximum bet £500)
- Mega Moolah (jackpots can be over £1 million)
- Hall of Gods (jackpots can be over £1 million)
Regular players who want to join Casino Joy’s VIP programme can rise through the ranks the more games they play. While it doesn’t have clear separate levels to climb, it does offer some enticing benefits, including daily bonuses and exclusive events. Some of the perks of Casino Joy’s VIP programme include:
- Dedicated account manager
- Exclusive bonuses
- Exclusive VIP events
- Monthly VIP prize draw
- Personalised birthday presents
- Holiday packages
- Personal withdrawal service and increased limits
- Exclusive promotions
Players at Casino Joy can easily deposit money into their accounts using a variety of different methods, with a minimum deposit amount of £10. There is also a deposit fee of 2% or 80p minimum. Casino Joy accepts payments from the following services:
- Sofort Banking
- Apple Pay
There is a wide range of withdrawal options at this casino, albeit not as many as for deposits. Withdrawals can take a few days to come through, depending upon the option you select. There is also a withdrawal fee of 2% or 80p minimum.
Players can use the following methods to withdraw money from Casino Joy:
Casino Joy does implement withdrawal limits of £5,500 per week and £22,000 per month. However, this limit does not apply to progressive jackpot wins, which makes it easier for those players hoping to win big on the slots. High rollers who spent a lot of money on table games may find it off-putting, though. VIP members can increase their withdrawal limits, though it’s not clear how much by. It’s also worth noting that the minimum withdrawal you can make is £10.
Casino Joy offers a few different ways to get in touch if you need support while playing. There are dedicated phone lines for players in both the UK and the EU, as well as two email addresses for general support services and complaints services. Generally, the staff at Casino Joy are friendly and helpful, and the overall customer service is good.
UK phone: 08001700602
EU phone: 00356 20341518
Support email: email@example.com
Complaints email: firstname.lastname@example.org
Live chat is available from Casino Joy’s website from the right-hand bar. It’s not 24/7, although the chat does seem to be running most of the time. Sometimes, players may have to queue for a little while to speak to a member of staff, which can be frustrating if you’re used to the 24/7 support which many modern online casinos offer.
Casino Joy operates under licences granted by the Malta Gaming Authority and the UK Gambling Commission. This means that your sensitive data will be protected and your money will be secure. It also means that the casino has to follow strict regulations when it comes to paying out.
Casino Joy offers support services in English, Swedish, Finnish and German. Players can also view the website and play games in these four languages.
Casino Joy accepts a wide range of currencies. Once a currency has been linked to your account, it cannot be changed. It’s also worth knowing that customers from the UK may only use GBP.
The full list of currencies accepted by Casino Joy is:
- US dollar (USD)
- Euro (EUR)
- Norwegian krone (NOK)
- Swedish krona (SEK)
- British pound (GBP)
- Canadian dollar (CAD)
- Australian dollar (AUD)
- Swiss franc (CHF)
- South African rand (ZAR)
- Czech koruna (CZK)
- Polish zloty (PLN)
- Russian ruble (RUB)
- Danish krone (DKK)
- Romanian leu (RON)
- Georgian lari (GEL)
- Turkish lira (TRY)
- Chinese yuan (CNY)
- New Zealand dollar (NZD)
- Mexican peso (MXN)
- Nigerian naira (NGN)
- Bulgarian lev (BGN)
- Croatian kuna (HRK)
- Hungarian forints (HUF)
- Peruvian sol (PEN)
- South Korean won (KRW)
- Ukrainian hryvnia (UAH)
Casino Joy is owned by Genesis Global Limited and is based in Malta. Genesis Global Limited is the same company who own and manage a number of other popular online casinos, including Vegas Hero, Pelaa, Casino Gods, Sloty, Spela, Casino Cruise and SpinIt. These casinos have decent reputations and the company itself has earned many awards, which bodes well for Casino Joy.
In an attempt to help players to gamble responsibly, Casino Joy has implemented two tools in the customer account settings. One is that customers can set their own monthly deposit limits, and the other is that players can ‘self-exclude’ themselves from the site if they need to take a break from gambling. This exclusion will then stand for a minimum period of six months, though it can be extended.
While these limits are both self-imposed, and the deposit limit can be changed at any time, it’s good to see Casino Joy making some options available to help players stay responsible without scaring off high rollers with site-wide deposit limits.
If you have complaints related to Casino Joy, please contact us using the form below and we will forward these to the casino and try to assist in resolving any problems you might have.
Is money that I deposit into my Casino Joy account safe?
Casino Joy is SSL encyrpted and all payment methods are PCI compliant, which means that your money is as secure as possible.
Can you try games at Casino Joy without paying?
Yes. There's an option on the Casino Joy website to try games before you make any wagers, so you don't have to spend money until you know you're going to have fun.
Do Casino Joy's casino games offer a fair chance of winning?
Casino Joy's games are provided by a variety of established and well-respected software providers, all of whom are certified. All have been methodically tested to ensure that they meet standards for a fair and responsible gambling environment.
Can Casino Joy cover my payout if I win big?
Casino Joy is a smaller casino, which can cast some doubt on whether big payouts will be easily recouped. However, as part of a successful group of casinos all managed by Genesis Global Limited, and being licensed by two big gambling regulators, Casino Joy should have the liquidity to cover all of its outgoings.
Does Casino Joy accept US players?
No, Casino Joy does not accept players from the United States. See our list of US Online Casinos for alternatives.
Is Casino Joy good?
Yes it's decent. We have given Casino Joy a medium high 75% rating in our review. Most players should be happy playing here.
Read our Casino Joy review for all details and offers.
Does Casino Joy accept PayPal?
Yes, Casino Joy accepts PayPal payments, both for deposits and withdrawals.