MiFinity

MiFinity

MiFinity is a global payment gateway with a focus on simplicity. Authorised by the Financial Conduct Authority and certified by Union Pay International, the Belfast-based solution has fast become known for its extensive international network and tech-driven security infrastructure.


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MiFinity’s core product is its eWallet, which enables users to make quick, simple online payments to merchants including MiFinity casinos, gaming institutions and retailers within the ever-growing network.

The MiFinity payment platform launched in 2002 and is now available across more than 170 countries around the world. It can be accessed at any time via desktop browsers or mobile app interfaces, with support in over 17 different languages.

Creating an Account

Setting up a base account with MiFinity is fast and easy. The ‘sign up’ link is prominently displayed at the top of the homepage, and users can register for free with a valid email address and password. The base account can be activated by clicking the email link within 24 hours of receipt.

Setting up a verified account takes only a little longer, with average verification time between 24 and 48 hours. To create a verified account, users must upload digital proof of identity and address via the profile page. Accepted forms of identity include a valid passport, driving licence or identity card. Proof of address can be provided through utility bills, bank statements or Government correspondence issued within the past three months.

While there is no requirement to verify an account, verified users are able to make transactions totalling up to €10,000 in 365 days, compared to just €2,000 for unverified users.

Deposits

Deposits can be made instantaneously into the chosen MiFinity eWallet by clicking on the ‘deposit’ option within the wallet, allowing account holders to transfer money to their selected casino quickly.

Money can be deposited using cards including Visa, MasterCard and UnionPay, as well as through local banks. In 2020, MiFinity also became one of the few solutions to offer Bitcoin and Bitcoin Cash options.

Typical deposit fees are 1.8% for Visa and MasterCard issued within the European Economic Area and 2.5% for internationally-issued cards.

Fees for depositing from local banks is usually higher, with a 6.7% charge for Santander online payments, and 3.5% plus €0.35 for Estonian banks. With such variation, it is always best to double check deposit fees for the chosen payment method directly on the MiFinity site.

Withdrawals

The good news for online players is that it is easy to withdraw winnings using the MiFinity platform. Users can simply select the wallet they wish to make the withdrawal from, and click the ‘withdraw’ option. Users can withdraw any available amount, and have the option to assign a reference to each transaction to clearly identify the transaction on their statement.

To date, MiFinity will only enable users to withdraw to the original deposit method, so this is something to keep in mind. Unlike deposits, withdrawals are not instantaneous, and are subject to the verification/approval processes of the casino.

All withdrawals are subject to fixed fees, rather than percentages. This means that gamers are not penalised for withdrawing big winnings. Withdrawal fees range from €1 for local bank transfer and EEA Visa to €1.75 for international Visa and EEA MasterCard, to a maximum €2 for international MasterCard.

Security

In 2017, MiFinity joined forces with leading fraud prevention expert 4Stop who have designed a state-of-the-art security and protection technology infrastructure tailored to the MiFinity network. As part of the implementation of this security strategy, MiFinity users do not have to share personal details with online casinos, which can significantly reduce the risk of confidentiality breaches and hacking.

In 2019, MiFinity introduced Two Factor Authentication (2FA). For accounts attached to any card issued within the EEA, Iceland, Liechtenstein or Norway, users are encouraged to enter an SMS security code every time they log into their account or complete a transaction. When 2FA is not used, users will have limited access to their accounts, with transaction information displayed for the past 90 day period only.

Advantages

Perhaps the biggest advantage of MiFinity is that this is a truly global network. Regardless of where an online casino is registered, or what currency it uses, gamers have complete peace of mind that their funds are not only recognised but also protected.

Currently, MiFinity supports the Australian Dollar (AUD), Canadian Dollar (CAD), Swiss Franc (CHF), Czech Koruna (CZK), euro (EUR), British Pound (GBP), New Zealand Dollar (NZD), Polish Zloty (PLN), Romanian Leu (RON), Swedish Krona (SEK), and United States Dollar (USD). All transactions, in all currencies, can be tracked through the built-in search feature.

Another advantage that MiFinity has over many other payment gateways is its integration with BitPay. This allows users to convert Bitcoin and Bitcoin Cash cryptocurrencies into withdrawable or transferable money, using real time valuation services. For gamers looking for alternative deposit options beyond card and bank transfer, this is a massive strength that MiFinity has over its main competitors.

Disadvantages

There are few disadvantages to MiFinity. While deposit and withdrawal fees are often a major source of frustration for online gamers wanting to protect their winnings and ensure they’re getting the most value from their deposits, MiFinity’s fees are remarkably low. This is  especially true when using deposit and withdrawal methods issued within the European Economic Area, which often have the lowest fees attached.

Not all online casinos currently offer integration with MiFinity. As a relative newcomer to the gaming industry, new partnerships are still being agreed as the network expands. It is expected that, following approval by the Malta Financial Services Authority in 2020, an increasing number of online casinos will be given the green light to partner with MiFinity, particularly those regulated in Malta.

Availability

MiFinity is widely available in most countries, with the exception of just 19 separate states. To date, users from Afghanistan, Belarus, Congo, Côte d’Ivoire, Cuba, Iran, Iraq, Liberia, Libyan Arab Jamahiriya, Myanmar, Nicaragua, North Korea, South Sudan, Sudan, the Syrian Arab Republic, Turkey, the United States, Yemen and Zimbabwe are prohibited and may have their accounts deactivated at any time.

MiFinity eWallets are available to access at any time, either using the Android or iOS apps, or via the web using the latest versions of Google Chrome, Mozilla Firefox, or Apple Safari. Inactive accounts will be automatically suspended after 12 months of non-use, with a €1 administration fee charged per month.

Support

MiFinity’s experienced support team can be reached via email, live chat or telephone. Agents can be reached at any time, although English-speaking account holders are encouraged to call between 9am and 5pm GMT for account support from a local representative.

Along with help and assistance for technical issues and customer support, the team can also provide dedicated account management services, implementation planning and regular account reviews.

FAQ

Is it free to use Two Factor Authentication?

MiFinity does not charge a fee for logging into an account using 2FA to make a transaction. However, individual network providers may impose fees so it is worth checking with the network carrier.

Can I use local payment options?

Yes, local payment options such as your bank can be used to make deposits and withdrawals. This will need to be set up as an online transfer with the bank itself, so it is best to contact a local representative.

How can I transfer money to my gaming account?

In many cases, casinos that accept MiFinity payments allow users to deposit funds directly from their gaming accounts, with no need to log into the eWallet itself. This keeps things fast and simple.

Can I have multiple eWallets?

Yes. MiFinity allows users to create up to nine separate wallets across a combination of sectors including gaming, e-commerce, and travel. This can make it easy for gamers to build – and stick to – their budgets.

Can I help out a fellow gamer?

Yes. Users can transfer funds directly to the account of a friend or family member if they have a MiFinity account. This can be done by entering the recipient’s account number or their registered email address.

Is there a VIP programme?

MiFinity allows account holders to carry out transactions upwards of €10,000 in 365 days by becoming a VIP member. However, users cannot apply for VIP status online, and must speak with a representative.