International Gaming Awards 2018
Since its launch in 2012, the BetHard Group Ltd owners have crafted one of the finest quality betting platforms in the industry, complete with a multitude of sign up offers and promotions. Immediately this review found BetHard impresses with a diverse range of products on offer. In fact, new players can choose between casino slots, table games, and live sports betting through their Sportsbook. The sleek website also makes contacting customer support hassle-free. Not to mention, their mobile offering makes betting on the move an enjoyable experience for iPhone, iPad, and Android users. Finally, players can relax in the knowledge BetHard holds a license from the Malta Gaming Authority and Curaçao.
Continue reading our review for a detailed breakdown of their online casino, bonus codes, plus top tips and more.
Admittedly BetHard doesn’t have too many awards to boast of. However, the company’s history only spans back to 2012, so to some extent, they are still finding their feet. In fact, it takes some online casinos many years, if any, before they start winning awards, so the simple fact BetHard is already attracting attention suggests they are on the right track.
- 2018 - "A Great Place to Work" - International Gaming Awards
- 2017 - "Finalist, Customer Services Operator" - Operator Awards
- 2016 - "Finalist, Investor of the Year" - Malta Gaming Awards
In terms of games, BetHard scores well, but not quite as high as some other competitors. Of course, that doesn’t mean you won’t be spoilt for choice. BetHard’s online casino still offers many of the most popular games, including roulette and blackjack, as well as classic and more unique variants of each. There are also some quirky, exciting options, such as Multi-wheel. However, the majority of the game selection is composed of online slots. In fact, as will be detailed below, you have hundreds to choose from, including traditional fruit-style games to titles based on popular films.
We did feel BetHard could improve by offering the likes of more exciting games, such as Pinball and 3D Roulette. In fact, if you’re looking for sheer choice and volume, there are other providers that offer a wider selection.
BetHard has invested significant time and money into ensuring players can access their online casino games and sports betting from all popular devices.
BetHard has some of the biggest names in the industry building cutting-edge games. The result is the finest quality graphics and sound, a sleek interface and a fantastic user experience. Plus, with 10 of the best providers, users get a vast range of games to choose between, from sophisticated blackjack to interactive roulette and fun online pokies.
So if you’re looking for an operator that will keep things dynamic and exciting, then BetHard’s long list of software providers are sure to bring you the latest and greatest in online casino games.
With over 1,000 slots to choose from, BetHard’s offering is truly comprehensive. The wide selection ensures there is something for everyone. There are classic fruit machines, modern video and 3D slots, plus a long list of interesting variants.
You can find slots based on films, famous figures, places, periods in history, space, animals, and a whole host more. All are brought to life by leading software developers, guaranteeing market-leading graphics and sound. So if you’re looking for fun and interactive slots, BetHard has got you covered.
These are some of the best slots offered by BetHard, based on our opinion and popularity with players.
Here are some details on our personal favourites:
- Secrets of Atlantis – Based on the lost city of Atlantis, the air of adventure and mystery have helped this title become one of NetEnt’s most popular games. Players benefit from sleek visuals, two bonus rounds, jackpot and x1600 on your line bet.
- Playboy – Built around the provocative Playboy brand, this title from Microgaming promises alluring visuals that leave little to the imagination. Players also get free spins, multipliers, and a bonus round.
- Mega Fortune – For players seeking wealth and sophistication, this hugely popular title from NetEnt may tick the right boxes. Luxurious visuals of cars, champagne, and watches all remind you of life’s possibilities. There’s also the fact that jackpot has reached an impressive €17,800,000.
- Joker's Jewels
- Lake's Five
- Jokers Strike
- Archangels Salvation
- Lucha Maniacs
- Aladdin's Legacy
- Siren's kingdom
- Easter Island
- King Kong Fury
- Dream Catcher
- Vikings Go Berzerk
- Tiki Tumble
- Claws vs Paws
- Wolf Gold
- Wizard Shop
- Volcano Riches
- Wild Toro
- Gem Rocks
- Fruit Shop
- Blood Queen
- The Wild Chase
- Second Strike
- Route 777
- Dublin's Gold
- Pied Piper
- Wins of Fortune
BetHard offers around 30 top-quality roulette games. They offer authentic French roulette as well as the two later popular European and American variations. Although it is worth noting the American version’s inclusion of the double zero pocket does increase the house edge. In addition, BetHard offers multi-wheel and live dealer roulette via their online casino games section.
All you need to do is meet the minimum deposit requirements and then you can choose between their roulette games. Note BetHard has also teamed up with Authentic Gaming. This means customers now get access to the highly acclaimed Authentic Roulette product. Customers can sit at one of seven tables and get access to the Lucky Ball side bets game. Plus, payout percentages are high, offering up to 120:1.
BetHard impresses with over 30 blackjack games to choose from. We found nearly all offered fantastic sound and visuals. Most importantly though, their blackjack games work seamlessly, free from technical glitches and delays. This helps provide an optimal user experience.
We were also impressed with the variations on offer. From classic blackjack to 6 in 1 blackjack, as well and low and high roller options. In addition, we liked the European and American variations. This helps ensure there’s a blackjack game suitable for all players, regardless of style and appetite for risk.
BetHard’s selection of online casino table games is generous. While they don’t offer quite as many as some other large firms, they offer plenty of popular favourites and a long list of variations. Players actually get a choice of games in all categories.
Video poker has actually been around since the 1970s, but BetHard’s offering is thankfully considerably more advanced. There are several variations of video poker and BetHard offers all the most popular types. Not only were we impressed with the choice, but user reviews report high levels of satisfaction from within the game itself. The video poker games were all sleek, responsive and enjoyable to play.
Video Poker Games
|Total||Jacks or Better||Deuces Wild||Joker Poker||American|
- Jacks or Better Poker
- Jacks or Better Double Up
- Jacks or Better - 1 Hand
- Deuces Wild - 1 Hand
- Deuces Wild Double Up
- Deuces Wild Poker
- Joker Poker
- Double Joker Poker
- All American
- All American Double Up
- Joker Wild
With advancements in technology, live casinos are growing in popularity. They allow users to play online casino games live via video feed with real croupiers and other players. Fortunately, this is an area BetHard scores fairly well in.
We found the croupiers to be courteous and professional. We also enjoyed the interactive element on offer with BetHard’s live casino games. In many, you could see on the left-hand-side of the screen which other players were winning and how much. The interactive element to many games was another positive. This helps give you the real casino feel from the comfort of your own home.
On the downside, BetHard doesn’t offer quite such an extensive array of live casino games as some other big firms.
BetHard customers can choose between both live and non-live baccarat games. There are also baccarat games for players of all experience levels and capital requirements, including Bacarrat Pro – High Limit. Customers particularly liked that the online baccarat titles maintain the sophistication and prestige that this game has had for centuries in Europe. So whilst you won’t be playing with the French and Italian nobles you may have done in the 15th century, you can chat and interact with other plays when you play one of Bethard’s online baccarat casino games.
On the downside, there are less than 10 baccarat games for players to choose from, despite it being one of the most popular online casino games. Therefore, players looking for rich choice may want to look elsewhere.
Once you login into your BetHard account you can play one of the world’s most popular dice games online, craps. Unfortunately, this review found BetHard could offer a greater game selection for craps players. The best option is from the Microgaming provider. You get only 1 x odds, but you do get a visually appealing interface, free from technical glitches.
Keno is becoming an increasingly popular lottery-like online gambling games. Essentially, players wager by selecting numbers from between 1 and 80. BetHard were quick to offer Keno games to its players. So customers can choose between Bonus Keno from Net Entertainment and Keno from Microgaming. Both offer crystal clear sound and state of the art graphics. Whilst BetHard could improve by expanding their game selection, there are some bigger providers who are yet to offer online Keno games at all.
BetHard aims to help you towards the jackpot winner dream by offering over 30 jackpot games, some with millions up for grabs.
Note jackpot games and amounts will change over time, as old games are taken down and enticing new titles are introduced.
Reports now suggest as many as 85% of casino users play on their mobile phones. So now more than ever casinos need to deliver a comprehensive mobile offering if they want to attract and retain customers. Fortunately, the BetHard company have invested in sophisticated technology that facilitates fast loading and a fully functioning live casino and sports betting from any smartphone or tablet.
You can simply log into their website from your mobile device and instantly pick up where you left off. The web pages are succinctly scaled down for mobile users. This ensures players don’t have to scroll to fit the entire website in a window. It also means both the menus and layouts have been reformulated so browsing from small screens is hassle-free. BetHard has achieved all of this while retaining the same sleek style and visuals found on their desktop-based website.
Importantly, mobile users get access to all the same games and services, including the ability to deposit and withdraw funds. BetHard sign up bonuses and free money can also be claimed and used from mobile devices. Also, just like the website, the mobile site employs SSL encryption to keep user information secure.
Online casino blogs and forums are often rife with complaints about poor iOS and Android apps. Thankfully, BetHard’s mobile app homepage is clean, complete with their logo and key options. For example, you’ll find Open Account and Login buttons, plus respective buttons for their casino and sports games. This review was particularly impressed with the quick search feature that helps you promptly find your favourite games.
Just like their mobile optimised website, app users can also make deposits, request withdrawals and contact customer support from within the BetHard mobile app. But perhaps most importantly of all, the mobile app delivers the entirety of BetHard’s desktop games and products.
BetHard’s Android app facilitates full access to their Casino, Live Casino, and Sportsbook. It also promises the same high-security standard.
However, the Google Play Store does not currently allow apps that offer real money games. This is a significant drawback, as it means new players will have to download the Android app from unknown sources. Fortunately, the installation process is relatively straightforward:
- Download the BetHard Android app
- Go to Settings on your device and select the security option
- Enable unknown sources
Android App QR Code
You can download BetHard’s iOS app from the Apple App Store. The app is ideal for iPhone and iPad users looking to complement their desktop play. It’s also perfect for players looking to bet solely on their Apple mobile or tablet device.
Recent updates have remedied previous issues with payment options and expanded the game selection to include the hundreds of mobile slots found on their desktop-based website. In addition, regular updates are continuously improving the user interface and enhancing the experience for iPhone and iPad users.
iOS App QR Code
BetHard is well equipped for high roller players. In fact, this review found there are a number of VIP tables to choose from, including both live and non-live games. We were particularly impressed with the numerous slots allowing high maximum bets and wins.
High Stakes Games
|Common Draw Blackjack High Roller||€5,000|
|Live Blackjack High Roller||€5,000|
|Merlin's Magic Respins||€50|
BetHard does have a VIP programme. If you reach VIP level, your comp points may get you cash back, extra campaigns, the best free online slots and more.
However, these deals are tailor-made for each customer, depending on how frequently they play, what they play, plus how many loyalty points they have accrued. It’s also worth noting, VIP players may still have to meet wagering requirements, as well as other terms and conditions attached to any coupons.
VIP Levels and RewardsThis VIP program does not have levels or BetHard has not provided details on rewards and requirements.
The review of BetHard’s sportsbook is particularly positive. Firstly, you get all the major sports, including football, basketball, baseball, American football, and tennis. You then also get odds-on minor sports, from surfing to bandy and table tennis.
It is clear that head office prioritises football in their sports offering. Players get access to football nations from all over the globe, from Israel to Rwanda and Jamaica.
There are generous odds for the most important football matches. The English Premier League, for example, offers the richest and most competitive gambling arena. As a result, odds from BetHard’s sportsbook equate to a total book percentage of 101.5-102%. The Italian football league is approximately 103.5-104%, while the French League comes out at 104.5-105%.
But customer reviews aren’t just impressed with the odds, it’s also the numerous betting options available. These include:
- Over/Under on goals
- First/Last Booking
- Total Corners
- First Free Kick
- Last Free Kick
- Asian Handicap
Tennis coverage is also impressive at BetHard. You get odds for matches from all over the world, including grand slams. Margins remain small offering decent value to customers. In the Indian Wells, for example, odds came out at 101.5-102% for the win market.
Players also have a long list of bet types, including:
- Over/Under Games
- Handicap Betting
- Set Betting
Numerous additional sports have had resources thrown at them by the founder. With ice hockey, you get odds from 13 countries. Games in the NHL equate to 103-103.5%, which is competitive among the industry. Of course, as the founder is Swedish, it’s of little surprise to learn BetHard sportsbook offers odds on floorball, plus handball and e-sports.
However, the operator is lacking in terms of horse racing coverage. This is an area we would like to see BetHard improve its offering on in the future.
No live streaming offered.
BetHard offers live betting on a long list of sports, including:
- Ice Hockey
- Table Tennis
- Snooker & Pool
- Beach Volleyball
To make life even easier, the Live Betting section on their website also gives you an easy-to-follow live schedule and an event view of all fixtures.
Bethard does offer a cash-out function. If you can see the Cash Out button once you have placed a bet, you simply need to select it to cash out of your bet. This can help you walk away once you have bagged winnings or help you cut losses.
However, it is worth noting the cash-out function is not always available.
BetHard offers 18 scratchcard games. There is something for everyone in their selection, from animal-themed cards to volcano and Colosseum based games. Among the most popular are Fortun, Treasure Hunt, and Bubbles.
All promise ultra-modern visuals and are quick and easy to get to grips with. We found it reassuring that the platform isn’t primarily concerned with giving customers free spins and generous welcome offers. Instead, head office clearly intends to caters to all customers and interests.
It is worth mentioning, however, you will find a greater choice of scratchcards at other larger, more established providers.
Before you can place any bets, you will need to fund your account. And although there are some casino no deposit bonuses, you will have to make a payment into your account to collect many of the offers. Fortunately, you can choose between any of the deposit options below.
In the future we would like to see BetHard improve its payment options by including PayPal and accepting increasingly popular cryptocurrencies, such as Bitcoin.
|Bank Transfer||€10||No maximum||-||Same working day|
|MasterCard||€10||No maximum||-||Same working day|
|Paysafecard||€10||No maximum||-||Same working day|
|Skrill||€10||No maximum||-||Same working day|
|Zimpler||€10||No maximum||-||Same working day|
|Neteller||€10||No maximum||-||Same working day|
You must withdraw funds from your BetHard account via the same method that you used to deposit funds. However, you may have to meet bonus wagering requirements before you can collect some winnings from bonuses.
The good news is, as you can see below, payout times are prompt. The other advantage is that all payment methods have the same minimum withdrawal amount of €20.
|Trustly||€20||No maximum||-||15 mins - 2 working days|
|MasterCard||€20||No maximum||2.5%||15 mins - 2 working days|
|Paysafecard||€20||No maximum||-||15 mins - 2 working days|
|Skrill||€20||No maximum||-||15 mins - 2 working days|
|Zimpler||€20||No maximum||-||15 mins - 2 working days|
|Neteller||€20||No maximum||-||15 mins - 2 working days|
Withdrawal LimitNot specified
BetHard scores highly in terms of customer service. In fact, they have a 24-hour support team on hand to deal with everything from new customer offers to withdrawal problems and more. You get in contact via live online chat by simply selecting the icon in the bottom right-hand corner of your screen. BetHard.com reviews found representatives were particularly useful in explaining the meaning of terms and conditions.
Alternatively, you can reach them via their e-mail address. In addition, when you select the support button from the menu bar, users can choose to select the FAQ section prior to being connected to support staff. However, our review found the FAQ section to be rather basic and for any complex issue, you’re better off speaking to a support agent.
It’s clear the CEO and management have put effort into ensuring customers get all the support they need. So new players can relax in the knowledge that they will get comprehensive assistance. You will find BetHard’s other contact details below.
TelephoneNo phone support is offered.
Live chat is available from the support bar.
SkypeThere is no Skype support available.
Other Support Options
How do I request a withdrawal?
You need to click the button named account and then withdraw. You must withdraw funds to the same account you made the deposit with.
How do I change my password?
Hit the forgot password box on the right of the login box. You will then be emailed a link to change your password.
How do I close my account?
If you want to close your account you need to get in contact with BetHard via live chat or email.
Can I make a deposit limit?
Yes you can set a limit. Head to your account section and then limits. You can then choose between daily, weekly and monthly limits.
How do I re-open my account after I closed it?
If you have closed your account indefinitely then you can reopen your account by contacting the BetHard team via live chat or email.
My game just froze in the middle of me playing, what should I do?
Games require a lot of memory. So if your game freezes it is worth clearing your cache and cookies, and then resetting your browser. Your game should remember where you were. If it doesn't, contact customer support.
I just made an account but now I can’t log in?
This usually happens because you haven't activated your account. To do that, look out for the email with the verification link that will be sent when you set up.
When stories of frauds and scams are frequently on the news, it’s important players look for legitimate, licensed operators. Fortunately, BetHard is licensed by two reputable providers, the Malta Gaming Authority and Curacao.
In 2018 the online casino also made it clear it was pursuing a UK license.
- Malta Gaming Authority
- Government of Curacao
- Swedish Gambling Authority
Management at BetHard have made an effort to offer as many currency options as possible for players. Their newsletter also suggests more currencies will be added to the list below as the online casino continues to grow.
- Canadian dollar
- Swiss franc
- Norwegian krone
- Swedish krona
On top of the countries listed below, BetHard is pursuing a UK license so it can offer its services there.
- New Zealand
|Name||BetHard Group Limited|
In 2012 BetHard comprised of a couple of professional gamers with huge dreams and ambitions. That ambition has helped them build an online casino and betting platform for players from all over the world. Each year the company has made strides towards improving their products, service, technology, and communication. And although the company has evolved, the overarching aim to give its customers the best gaming experience possible remains the same.
Head Office AddressBetHard
Triq Paceville Avenue no. 6
MapIf you are looking for customer service, please see the Support section
If you have complaints related to BetHard, please contact us using the form below and we will forward these to the casino and try to assist in resolving any problems you might have.
Complaints and Resolutions
BetHard does not steal winnings from their customers. Instead sometimes delays occur when customers do not provide correct personal details which must be verified in line with their terms and conditions.
BetHard does not confiscate funds unless players breach terms and conditions. Unfortunately, some players are unaware of wagering requirements and other rules before they sign up.
BetHard takes customer safety seriously. In fact, corporate headquarters have taken a course in responsible gaming. As a result, they are better equipped to identify patterns of risky behaviours in their players. In addition, they offer self-exclusion capabilities, links to helplines and display clear risk warnings throughout their website. This is all of great importance when in just a flash winning games can turn into a run of losing hands.
The BetHard Group uses state-of-the-art SSL encryption throughout its website, similar to that of a bank. This helps prevent malicious access to private data and information sent to the online casino. In fact, customer security is a priority from the deposit stage to withdrawal, as they offer only highly secure payment options alongside strict stipulations.
As long as BetHard headquarters continues to invest in sophisticated security technologies, new players and current customers can relax when handing over personal information to the BetHard company.
The Bethard affiliates programme is another opportunity to join the list of winners. The company offers advanced affiliate tools for promoting their brand and securing high conversion. In fact, you can earn 50% revenue share as a Bethard affiliate. Furthermore, there are no special requirements, so it’s quick and easy to register.
BetHard users will be pleased to see some exciting new additions to the site. If you want slick visuals and first-rate gameplay, then head to the search bar to track down these top new picks:
- Turn It Up
- Swipe & Roll
- Mirror Mirror
- Bollywood Story
- Witchcraft Academy
In recent years the online betting platform has partnered up with a number of the industry’s top game providers, including:
- Push Gaming
- Pragmatic Play
- Booming Games
- Relaxing Gaming
- Big Time Gaming
With new game providers on board, it’s unsurprising a number of new games are now available to BetHard customers, including:
- Gem Rocks
- Volcano Riches
- Asgardian Stones
In 2018 the company welcomed Zlatan Ibrahimovic to the BetHard team. The world-famous footballer now features in online and mobile commercials for the casino.
Zlatan stated many betting companies and online casinos had approached him over the years, but BetHard was different. In fact, he had this to say - "It’s a company with Swedish roots, the founders come from my hometown, and the top level executive team really wants to do things differently."
It’s also fair to say BetHard would have struggled to find an individual who better follows the motto found under their logo of ‘Winners Dare More’. Needless to say, with one of the world’s most acclaimed sports personalities on board, the future looks bright for BetHard.
BetHard also made the news in April of 2018 after it announced it was removing all fees for deposits and withdrawals. This move is bound to please both new and current players. Fewer fees will now cut into winnings.