EmuCasino Review

Why EmuCasino?
Accredited by many industry experts
Wide variety of casino slots
24/7 customer support
Cryptocurrency accepted
Strong selection of responsible gambling tools

Summary

Website
Rating
87%
Started
2012
Pros
Accredited by many industry experts
Wide variety of casino slots
24/7 customer support
Cryptocurrency accepted
Strong selection of responsible gambling tools
Cons
Not the biggest range of payment options
Sign up bonus on the smaller side
Deposit Methods
Bank Transfer, Bitcoin, Citadel Instant Banking, EcoPayz, Flexepin, Instadebit, Interac, Neosurf, Neteller, Skrill
Withdrawal Methods
Bank Transfer, Bitcoin, Citadel Instant Banking, EcoPayz, Flexepin, Instadebit, Interac, Neosurf, Neteller, Skrill
Currencies
Australian Dollar, British Pound, Canadian Dollar, Euro, Japanese Yen, New Zealand Dollar, Norwegian Krone, Swedish Krona, United States Dollar
Languages
English
Licenses
Government of Curacao
Games
Baccarat, Blackjack, Caribbean 21, Caribbean Stud Poker, Casino Hold'em, Crazy Time, Deuces Wild Video Poker, First Person Craps, Jacks or Better Video Poker, Lightning Baccarat, Lightning Roulette, Live Baccarat, Live Blackjack, Live Caribbean Stud Poker, Live Casino, Live European Roulette, Live Football Studio, Live Free Bet Blackjack, Live Roulette, Live Texas Hold'em, Lotteries, Monopoly Live, Progressive Jackpots, Roulette, Sic Bo, Slots, Table Games, Texas Hold'em, Three Card Poker, Video Poker
Software
1x2gaming, BetSoft, Booming Games, Evolution Gaming, Evoplay, GameArt, Habanero Systems, Iron Dog Studio, iSoftBet, Microgaming, Nolimit City, Pragmatic Play, Quickspin, SlotVision, Triple Profits Games (TPG), Wazdan
Desktop Games
1525
Support
E-mail, Live Chat
Company
Luster N.V.

Top Jackpots

Introduction

Site Preview ( Click to Enlarge )

Originally launched in 2012, but revamped in 2015, EmuCasino is a Curacao licensed online casino that offers players more than 1,500 different casino games. The site’s owners aim to make EmuCasino as easy to use as possible, with a user-friendly interface and a straightforward registration process which can be completed in under two minutes.

The casino makes use of a wide range of innovative and reputable gaming software developers, as well as plenty of trusted payment methods, to offer you the best possible casino gaming experience. Our EmuCasino review will take an in-depth look at the site, to see whether or not they have achieved their aims, as well as exploring various other elements of the site.

Bonus Offers

There are lots of different bonuses and promotions to be found at EmuCasino, for both new and existing players alike. But it makes sense to start with the welcome offer, so let’s take a look at that. The exact size of your sign up bonus depends on where you are located in the world, but regardless of territory, your welcome package is going to be spread across the first three deposits, rather than one lump sum.

Here are the full details of the EmuCasino sign up offer by territory:

  • New Zealand
    • First Deposit: 200% match deposit up to $100
    • Second Deposit: 50% match deposit up to $100
    • Third Deposit: 80% match deposit up to $100
  • Canada
    • First Deposit: 200% match deposit up to $100
    • Second Deposit: 25% match deposit up to $100
    • Third Deposit: 50% match deposit up to $100
  • Rest of the World
    • First Deposit: 100% match deposit up to $100
    • Second Deposit: 25% match deposit up to $100
    • Third Deposit: 50% match deposit up to $100

In addition to the above deposit match bonuses, new players joining from New Zealand, Canada, Germany and Norway will also be rewarded with 12 free spins on Eddy Dundee, an exclusive slot game that’s totally unique to EmuCasino. Eddy the Emu is the lovable mascot of this online casino and he’s so popular, they made him his own video slot!

Be sure to refer to the full terms and conditions of any offer on the website. These Ts & Cs will list the various bonus wagering requirements and other important details. Make sure that you understand them, to avoid potential disappointment and frustration after it’s too late.

Aside from this new account bonus, there are plenty of offers for existing customers too. Let’s take a look at a selection.

Casino Races

Every week, slots tournaments, or casino races as they are termed here at EmuCasino, are held that allow players to earn bonus prizes on top of their real money gaming winnings. Each race is different, but past events have seen prizes include free spins and cash bonuses, with prize pools ranging from $200 to $5,000. Simply play the qualifying slots games as normal and, as you do, you’ll collect leaderboard points. The more you play, the higher you’ll climb and the better your chance of winning a prize becomes!

Monthly Bonuses

These promotions vary from month to month and have been known in the past to feature a mixture of no deposit bonus offers, reload bonuses and free spins offers. For example, it may be that for the first week of the month, your first deposit qualifies for a match bonus and your first reload qualifies for a second bonus. Be sure to check the promotions page for all of the latest information on these monthly bonuses.

Free Birthday Bonus

If you contact the customer support team within three days either side of your birthday, EmuCasino will present you with a personalised gift. It will either be applied directly to your account, or instructions will be sent to you on how to claim it. The gift itself will depend on several factors, taking into account your gameplay history and VIP level. But it’s all part of the unique, personalised service on offer at this excellent online casino.

Games at EmuCasino

Although the EmuCasino website states that they offer more than 800 casino games, it seems that content is out of date. A quick visit to the main casino game page reveals that there are more than 1,500 searchable games in the library. Among this wide selection of exciting and engaging products are all the casino classics that you’d expect from a modern online casino, including the following:

 

Software

EmuCasino makes use of many of the industry’s most innovative software suppliers, including award-winning, cutting-edge providers like:

Slots

Eddy Dundee Slot
Eddy Dundee is about the EmuCasino mascot

There are more than 1,300 of the industry’s best slots to be found at EmuCasino. Our favourite is Eddy Dundee, a completely unique game based on the adventures of the site’s mascot, Eddy the Emu. But if that’s not to your tastes, you’ll find plenty of jackpot slots, offering potentially life-changing rewards; a wide selection of games with a good mixture of high and low volatility; and plenty of high RTP slots, or in other words, games with a high payout percentage.

Among the most commonly played slots at EmuCasino, are:

Table Games

The selection of table games at EmuCasino is not the largest you’ll see, but it has everything you’d expect to find at an online casino in this day and age. Among the game library, are the following:

Roulette

There are multiple roulette variations for players to get stuck into, including European, American and French Roulette, Zoom Roulette, Multi Wheel Roulette, Lightning Roulette and Premier Roulette.

Blackjack

In addition to several classic blackjack games, you’ll also find variants including Pontoon, Single Deck Blackjack, Infinite Blackjack, Blackjack Gold and Pirate 21.

Others

Among the many other table games available to enjoy at EmuCasino, are classics like Baccarat, Carribean Poker and Pai Gow, as well as Three Card Rummy, Casino Wars and Poker Dice.

Live Casino

EmuCasino Live Dealer Casino
The EmuCasino live dealer range

EmuCasino has a modest live casino offering, but on the bright side, the game selection is provided by award-winning software suppliers Evolution Gaming. In addition to roulette, blackjack, craps and baccarat, you’ll also be able to enjoy gameshows like Crazy Time, Football Studio, Monopoly Live and Dream Catcher.

Mobile

Unfortunately, EmuCasino does not currently offer an Android, Windows or iPhone app. But if you like to play your online casino games on the move, do not despair! The mobile version of the EmuCasino site is excellent. It’s intuitive, loading times are quick and the games are responsive, so they will automatically fit to the screen of any modern mobile or tablet device. There is no loss of functionality on mobile compared with the desktop version, and you’ll find the exact same range of games, including all of the best slots and live dealer products.

We will keep our eyes peeled for any future app download opportunities.

VIP Program

The EmuCasino loyalty program features six different tiers. Like many casinos, you acquire comp points (called EmuPoints) simply by playing your favourite real money games. For every $10 wagered, you’ll earn 9 EmuPoints, but this return will increase as you rise through the loyalty ranks, earning bigger and better rewards.

Here’s a breakdown of the six different tiers within the EmuCasino loyalty program:

  • Newbie: All new accounts start at this level. Standard bonus offers, 9 points per $10 staked.
  • Bronze: 9,00 points are required to reach this level. Standard bonuses and points on offer, with some additional free spins.
  • Silver: 250,00 points required. 10% additional points for wagering. Bonuses awarded at 110%. Free spins and prize drops.
  • Gold: 660,000 points required. 20% additional points for wagering. Bonuses awarded at 120%. Bigger free spins offers and prize drops.
  • Platinum: 1,500,000 points required. 30% additional points for wagering. Bonuses awarded at 130%. Even bigger free spins offers and prize drops.
  • Elite: 3,250,000 points required. 40% additional points for wagering. Bonuses awarded at 150%. The biggest possible, personalised offers.

EmuPoints can also be exchanged for prizes in the shop. Possible rewards include free spins, deposit bonuses, cash and merchandise.

Deposit Methods

EmuCasino Deposit Methods
A selection of EmuCasino deposit methods

The process of depositing at EmuCasino couldn’t be easier. You’ll be presented with four simple to use screens, starting with a selection of  bonus options. Make sure you choose the correct option before proceeding to your choice of deposit method. Be warned: you may need to enter bonus codes in order to qualify for the right offer.

Once you are happy with your selected bonus and have entered the right promo code (if applicable) you’ll be presented with a selection of deposit methods. Make your decision, then enter the desired deposit amount. The fourth and final screen will be a confirmation screen. If all is well at this point, your funds will be available to play within seconds!

Here are the possible deposit options at EmuCasino:

Method Minimum Maximum Fee Time
Debit Card $10 $2,500 Instant
Credit Card $10 $2,500 Instant
Citadel Instant Payments $10 $10,000 Instant
Interac Online $10 $2,500 Instant
Interac e-Transfer $10 $2,500 Instant
EcoPayz $10 $10,000 Instant
Instadebit $10 $10,000 Instant
Flexepin $10 $500 Instant
Neteller $10 $10,000 Instant
Skrill $10 $10,000 Instant
Neosurf $10 $100 Instant
Bitcoin $10 $2,500 Instant

One slight negative against this particular online casino is the lack of a PayPal option.

Withdrawal Methods

There are fewer withdrawal methods than deposit methods available at EmuCasino, mostly because credit and debit cards are not an option. Here are the available withdrawal options in full:

Method Minimum Maximum Fee Time
Bank Transfer $50 $2,500 Free* 2-3 Days
Citadel Instant Payments $50 $10,000 Free* 1-2 Days
Interac $10 $2,500 Free* 2-3 Days
EcoPayz $20 $2,500 Free* Instant
Neteller $20 $2,500 Free* Instant
Skrill $20 $2,500 Free* Instant
Neosurf $50 $2,500 Free* Instant
Bitcoin $20 $2,500 Free* Instant

There are several things to look out for when it comes to EmuCasino withdrawals. Pay attention to the below points to avoid possible withdrawal problems:

  1. You are only allowed one free withdrawal per month. Any further withdrawals in a 30 day period will be charged at up to 3.9% of the amount requested.
  2. Watch the minimum withdrawal limit. In some cases, the minimum deposit is as little as $10, but you will not be able to request a payout until you have at least $20, or even $50, in your account.
  3. Be wary of the payout time. E-wallets like Skrill will receive your funds instantly once processed by EmuCasino. But it may remain in pending withdrawal status for a while before actually being processed by the management.

Support

You will find the customer services team at EmuCasino to be polite and friendly, as well as extremely knowledgeable. Live Chat agents respond very quickly when they are around, but when they are offline, you can always fall back on the email support team. They work 24 hours a day, 7 days a week and you may contact the team through the help form found on the website.

Company

Originally created in 2012, the casino underwent a relaunch three years later to offer a broader range of games, an improved VIP program and a more user-friendly platform. Is it safe to play at EmuCasino? Well the owners, Fortune Logic Ltd, possess a license from Gaming Curacao (#365/JAZ) and their site makes use of SSL security to protect your transactions and personal data. So yes, we believe that it’s a secure online casino, where you can enjoy safe play.

Responsible Gaming

Like any fully licensed and socially responsible gaming site, EmuCasino treats player protection extremely seriously. In addition to strict age verification processes to prevent under 18s from playing illegally, there is also a large selection of tools to take advantage of, should you ever feel that your gambling is becoming a problem:

  • Deposit Limits: If you are looking for a way to control your spending, you can set a deposit limit. Once your real money deposits hit the cap, you will no longer be allowed to top up your account. At least, not until the specified time period has elapsed and the limit resets.
  • Loss Limits: Unlike deposit limits, a loss limit will be triggered once a specified amount of money is reached. This helps to prevent a losing streak from getting too far out of control.
  • Bet Limits: This allows you to set an upper value on any bets placed in a given period of time (such as per day, per week, per month, per year or per individual session).
  • Session Length: You can also predetermine a maximum session length. You’ll be denied access to further casino gameplay once your upper limit is reached.
  • Self-Exclusion: If you opt to self-exclude, EmuCasino will take steps to ensure that you have no access to your account for the specified period. You will not be allowed to reverse the decision and you will not receive promotional or marketing messages during this time. One the exclusion expires, your account is not automatically reopened. You must contact support and endure a brief cooling off period, to ensure that you are not making a rash decision.

EmuCasino Verdict

So what’s the verdict? Do we think EmuCasino is any good? Well, with a license from Curacao and a whole range of software providers using provably fair games and certified RNG software, it seems as though EmuCasino is definitely legit. The welcome bonus is not the largest, nor is the selection of payments or casino games on offer. But the majority of the important boxes are ticked, and the average casino gamer will be able to do everything that they need to. This is a solid casino all round.

Complaints

If you have complaints related to EmuCasino, please contact us using the form below and we will forward these to the casino and try to assist in resolving any problems you might have.

Submit Complaint

Please use the email that's on your EmuCasino account, or we are unable to assist.

FAQ

Does EmuCasino work with affiliates?

Yes, the EmuCasino affiliate program is called EmuPartners. For more details on this and any other corporate information, please check the EmuCasino website.

Does EmuCasino have a refer a friend bonus?

Sadly, there is not currently any kind of referral bonus for EmuCasino.

Does EmuCasino offer a sportsbook?

No. For now, EmuCasino is focused on casino, offering products like slots, table games and live dealer products. They do not currently offer users the chance to bet on sport.

Does EmuCasino accept US players?

No, EmuCasino does not accept players from the United States. See our list of US Online Casinos for alternatives.

Is EmuCasino good?

Yes. We have given EmuCasino a high 87% rating in our review, which means that most players should be happy there.

Read our EmuCasino review for all details and offers.

Does EmuCasino accept PayPal?

No, EmuCasino does not accept PayPal payments. See our list of PayPal casinos for options.