International Gaming Awards 2018
Mansion Casino impressed us with its slots, table games, and live casino from Playtech. We also appreciate the 24/7, effective customer support. Finally, we like that the Mansion Group is a legitimate and reputable company with sufficient regulatory oversight. With that said, we'd like to see Mansion Casino improve its payout times.
Mansion Casino Bonus
Mansion Casino is an award-winning desktop and mobile gambling site, launched in 2003. Their online platform houses an extensive selection of Playtech games. In fact, users will find slots, progressive jackpots, table games, and a fully-fledged live casino. Generous welcome offers and sign up bonuses are also on-hand to draw in new players. Our comprehensive review will consider both the pros and cons of signing up with Mansion Casino. So we’ll take a close look at deposit and withdrawal options, customer service support, and more.
Mansion Casino has been recognised by global bodies for its excellent games and services. This is an encouraging sign that head office is taking the gambling company in the right direction.
- 2018 - "Online Casino Operator" - International Gaming Awards
- 2016 - "Playtech Award" - Playtech
Mansion Casino’s coverage of popular games is up there with the best. The majority of their several hundred strong library consists of slots and jackpots. Also on their platform is roulette, blackjack, baccarat, and video poker. Yet it was the numerous less-popular games that impressed us, in particular. For example, you’ll find keno, bingo, and scratchcards.
You can log in and play at Mansion Casino from all popular devices.
Software provider Playtech supplies Mansion Casino with their games. Playtech is an award-winning operator so players can be assured they’ll get some of the greatest graphics, sound, and gameplay around.
But whilst Playtech may be one of the top software suppliers, we do like to see casinos host games from multiple providers. This is because a range of game styles helps ensure different player tastes are met.
Mansion Casino houses over 150 slot games. With a diverse library, it’s easy to find an online pokie that suits your mood. There are classic designs as well as innovative 3D titles. In particular, we like their collection of Marvel and superhero-themed online slots. This makes Mansion Casino a great choice for those seeking action and adventure. Of course, all of the slot games on offer are supplied by Playtech.
These are some of the best slots offered by Mansion Casino, based on our opinion and popularity with players.
Some of the best slots on Mansion Casino are:
- Terminator Genisys – This Sci-Fi slot game from Playtech delivers free time travel games, cash prizes, plus four different wilds, including multipliers. There’s also a Car Chase Bonus Game where you can assist Kyle and Sarah in escaping from a terminator. So if you want to delve into a fantasy world with the possibility of winning big, then give this video slot a spin.
- Dragon Champions – This 5 reel mystical video slot from Playtech has quickly emerged as a customer favourite. You’ll find expanding/sticky wilds, an uncapped number of free spins to be won, plus it’s mobile-friendly. So if you want a high variance slot game, then this a sensible choice.
- The Matrix – This slot game is based on the popular 1999 Matrix films. This 5×3 video slot game promises free spins, a bonus game mode, as well as ice-cool visuals from the first reel. Essentially, if you want a game with 50+ betways that promises non-stop action then this is a popular choice.
- Epic Ape – There are 4,096 ways to win with this jungle-themed video slot game. The Playtech title is ideal for those seeking free spins as all features are geared towards that end. We also like the authentic feel and sounds that come with this video slot game. This 6 reel title can also be played from mobile devices as well as on the full desktop site.
- Ice Cave
- Terminator Genisys
- Maji Wilds
- Dragon Champions
- Ace Ventura
- Age of the Gods: Furious 4
- Age of Egypt
- Buffalo Blitz
- Da Vinci’s Vault
- Plenty O’Fortune
- Epic Ape
- Jurassic Island
- Wild Beats
- Wacky Waters
- Ugga Bugga
- The Matrix
- Irish Luck
- Top Gun
- Gem Heat
- Alien Hunter
- Jungle Giants
- The Mummy
- White King
- Roaring Wilds
- Fairground Fortunes Ghost Train
- Dr Love More
- Heart Of The Jungle
There are over 30 roulette games on the Mansion Casino platform, including live, turbo, and multi-wheel titles. Players will find an interesting collection of niche roulette games too, such as Multiplayer European Roulette and Pinball Roulette. We were impressed with the high-quality user experience that all the roulette titles delivered. Our only criticism is that roulette table limits are fairly low at £250.
There are over 30 blackjack games on the Mansion Casino platform. Users will find an even split between live and non-live titles. The quickest way to bring up their collection of blackjack games is to head to the search bar. Minimum bets start at £0.50 while table limits max out at £5,000. Their selection of live blackjack games, in particular, is best suited to players with deep pockets.
There are approaching 50 table games at Mansion Casino, the bulk of which are roulette and blackjack. However, there are also baccarat and poker games. All of Mansion Casino’s table games are supplied by Playtech so you’ll be met with superb visuals and smooth gameplay when you load a title. Our only complaint is that you can’t test their table games in demo mode prior to risking your own cash.
There are over a dozen video poker games from Playtech on the Mansion Casino platform. Simply select Video Poker from the menu bar to bring up a full list of games. There’s a particularly good choice of Jacks or Better titles. We also like that you can play all video poker games in demo mode.
Video Poker Games
|Total||Jacks or Better||Deuces Wild||Joker Poker||American|
- Deuces Wild
- Joker Poker
- Jacks or Better Multi-Hand
- Jacks or Better
- Deuces Wild 4 Line
- All American Video Poker
- 10’s or Better
- Aces And Faces
- 2 Ways Royal
- Jacks or Better 4 Line
- Jacks or Better 10 Line
- Aces and Faces 4 Line
- Jacks or Better 50 Line
- Aces and Faces 25 Line
There are around 50 live casino games at Mansion Casino. Select Live Casino from the menu and you’ll be taken to the live dealer lobby. Once you’ve chosen a screen name you can choose between favourite live table games, as well as some quirky extras, such as Spin a Win.
We particularly like that each thumbnail provides you with key information, including the number of seats available and the min/max wagers allowed. Playtech has also made their live dealer platform easy to navigate by allowing you to filter by popular game variations.
There are both live and non-live baccarat games available at Mansion Casino. Minimum bets start at £1 while table limits for baccarat are £1,500. Their live lounge, in particular, is home to a decent range of games, including Prestige Mini Baccarat and Grand Baccarat No Commission.
There is a single craps game available from Playtech. The table allows you to wager between $0.01 and $300. We like the clear birdseye view of the table, plus the sleek red and gold colour scheme. We also rate that you can test the craps game in demo mode first with $2,000 in virtual casino cash.
There is one keno game available on the Mansion Casino platform. Use the search bar to locate the title or select Table Games from the menu. The minimum bet is just $0.02 while the maximum wager you can place is $10. The keno title is available on both the full desktop site and from Mansion Casino’s mobile app.
With blogs and forums often alight with news of big wins, it’s reassuring to see so many jackpots with huge prize pools. In fact, a number of titles have jackpots in the millions. The casino hosts the Age of Gods jackpot series and a number of Superman-themed titles. Below you can see some of the titles that have made some very happy jackpot winners.
Top Progressive Jackpots
All Jackpot Games
- Gladiator Road to Rome
- Man of Steel
- Justice League
- Pharaoh’s Treasure Deluxe
- Great Blue Jackpot
- Superman The Movie
- Age of Gods: God of Storms
- Funky Monkey Jackpot
- Jackpot Giant
- Batman V Superman Dawn of Justice
- Age of the Gods: King of Olympus
- Superman II
- Green Lantern
- Age of the Gods
- Leprechaun's Luck
- Frankie Dettori Sporting Legend
- Gladiator Jackpot
- Age of the Gods: Goddess of Wisdom
- Batman & Catwoman Cash
- Age of the Gods: Fate Sisters
- Land of Gold
- Age of the Gods: Prince of Olympus
- Pink Panther
- Batman & Mr. Freeze Fortune
- Batman & the Batgirl Bonanza
- Batman & the Penguin Prize
- Thai Temple
- Streak of Luck
- The Love Boat
- Bounty of the Beanstalk
- Batman & the Joker Jewels
- Juicy Booty
- Lotto Madness
- Batman vs Riddler
- Cat In Vegas
- Frankie Dettori's Magic Seven Jackpot
- Zhao Cai Jin Bao Jackpot
- Funky Fruits
- Gold Rally Jackpot
- Fairest of Them All
- Funky Fruits Farm
- Wu Long
- Time for a Deal
- Purple Hot
- Silent Samurai
- Fortunate Five
- Beach Life
|dearo552||£25,580||Gladiator Jackpot||August 22 2013|
|Anonymous||£26,256||Frankie Dettori's Magic Seven Jackpot||February 1 2018|
|Anonymous||£33,403||Frankie Dettori's Magic Seven Jackpot||January 28 2018|
Mansion Casino offers an excellent mobile site. You can log in to the platform from your mobile browser for full access to their casino games, account management tools, and customer support.
The mobile site has been configured to make moving around the site and playing your favourite games straightforward. So menus and logos have been reformulated, the search bar is still available, and titles will automatically adjust to your device’s screen.
But while the mobile optimised site does save you from a space consuming download, we’d recommend one of their dedicated mobile apps for an optimal mobile user experience.
The iOS and Android apps from Mansion Casino are perfect for players seeking a fully immersive mobile experience. Unlike the mobile optimised site, the apps have been designed solely for the mobile and tablet user. As a result, you can navigate the apps with a few swipes, funding your account and withdrawing winnings.
Importantly, almost all Playtech titles are available on the iPhone, iPad, and Android apps. That includes their live casino, slots, jackpots, and classic table games. Live chat customer support is also available to mobile app users.
The free Android (APK) app is available to download from the Google Play Store. Both real money play and demo mode is available in the Android app. Mansion Casino’s sign up offers and on-going promotions are also available, as is their 24/7 customer support.
Lastly, we like that regular updates and app maintenance continuously enhance the mobile user experience.
The iPhone and iPad apps are available to download from the Itunes App Store. Users will find multiple touchscreen benefits, including tapping and dragging your own chips. You can also register and sign up for Mansion Casino from the mobile app.
Essentially, the iOS app platform is sleek, intuitive, and offers the full Mansion Casino gaming experience.
iOS App QR Code
Mansion Casino offers titles suitable for high rollers. Select Live Casino for the blackjack games with the highest table limits. Alternatively, head to the non-live Table Games section for the roulette tables allowing the highest maximum bets. There also a number of slot games well suited to players with a substantial bankroll, allowing you to wager hundreds per spin.
High Stakes Games
|3D Roulette Premium||£1,000|
|Age of the Gods: Ruler of the Sky||£800|
|Treasure of the Lamps||£200|
Mansion Casino’s VIP program is a great way for loyal players to pick up useful perks. Essentially, every time you wager real money at the casino you’ll accumulate loyalty points. You can then swap these comp points for cash bonuses. Other perks include faster withdrawal times and increased monthly withdrawal limits.
It’s worth noting you’ll get more for your loyalty points by spending them in higher quantities.
VIP Levels and Rewards
|Bronze||$2.50 bonus for every 100 points
Requirements: 0-499 loyalty points
|Silver||$3.33 bonus for every 100 points
Requirements: 500 - 2,999 loyalty points
|Gold||$5.00 bonus for every 100 points
Requirements: 3,000 - 20,000 loyalty points
|VIP||$7.50 bonus for every 100 points
Requirements: + 20,000 loyalty points and deposit over $3,000
|VIP Elite||$8.33 bonus for every 100 points
Requirements: + 50,000 loyalty points and deposit over $24,000
Mansion Casino does not have an integrated sportsbook offering betting products.
No live streaming offered.
Live BettingNo live betting offered.
CashoutNo cashout function is offered.
Mansion Casino houses around two dozen fun scratchcard games. The quickest way to bring up a list of available scratchcard titles is by heading to the search bar. Our favourites include Santa Scratch and Top Trumps Celebs Scratch. The scratchcard games are all supplied by Playtech, load in seconds, and run without technical glitches.
Bingo is available on the Mansion Casino platform. The quickest way to bring up the title is to use the search bar. If you’re looking for light hearted fun then this is a sensible choice. We found Mansion Casino’s bingo makes for a great break from table games and live dealer titles.
There is a huge range of deposit options available to Mansion Casino customers, including bank wire transfer, PayPal, and Bitcoin. In fact, the only notable absence is Ukash. With that said, the payment methods available will vary to some extent depending on your location. It’s good to see minimum deposits as low as £5 making the casino more accessible to those on a budget. All deposit methods are fairly instantaneous and we’re happy to see no transfer fees are charged by Mansion Casino.
There are multiple withdrawal methods available. However, the withdrawal policy stipulates that you must withdraw funds using the method chosen to deposit cash into your Mansion Casino account.
The minimum withdrawal for some options is as low as £5. It’s good to see Mansion Casino don’t charge any withdrawal fees too. Payout times vary depending on the method but are fairly long when compared to other platforms. In fact, this is the major drawback of joining Mansion Casino. With that said, VIP players may benefit from faster payout times.
Note should you encounter any withdrawal problems, you should get in contact with customer support via live chat or email.
|Bank Transfer||£20||£15,000||-||6-7 days|
|Visa||£5||£15,000||-||6-8 business days|
|MasterCard||£20||£15,000||-||6-8 business days|
Withdrawal LimitNot specified
You can contact Mansion Casino’s customer service team via live online chat, email or telephone. They’re available 24/7 and on hand to help you with a range of queries. For example, they can advise you on the latest sign up promo codes for 2020. You can also contact their support team if the login page isn’t working or you’re experiencing technical problems with any of the games. We also found they’re quick to tackle any complaints or help you close your account, should you wish to.
From customer reviews and our own experience with Mansion Casino, we’d recommend turning to their live chat support first. This is because wait times are often under a minute, but most importantly, you can filter their support to promptly get to the team best equipped to assist you.
You can contact telephone and email support using the relevant number and email address below. Alternatively, you can find the Gibraltar office address in the Contact section.
Access Live Chat by selecting the red bubble icon in the top right-hand corner of the screen.
SkypeThere is no Skype support available.
Other Support Options
Can I play at MansionCasino.com?
If you are 18, do not reside in a restricted country and comply with Mansion Casino's terms and conditions, then you can play on the gaming site.
How do I view all my past wagers?
Go into the casino game, select the menu button at the bottom and then select History.
What is wagering?
Wagering is simply betting money on Mansion Casino games. Their welcome bonuses and sign up offers often come with wagering requirements. This simply means you need to bet that amount of money a certain number of times before you can request a withdrawal. For example, a £5 bonus with a 10x wagering requirement would mean you'd need to bet £50 before you can claim winnings.
What can I do if my internet connection is cut off while playing?
Mansion Casino has built in protocols that protects your game from random internet disconnections. So if you're playing blackjack, video poker or craps you'll automatically return to the same position when you log back in. However, for slots and roulette you'll need to head to the game history to check the result of the round.
How can I be certain MansionCasino.com games are fair?
A Random Number Generator (RNG) ensures a payout percentage for all games. It also works to prevent players or the casino being able to predict the outcome of individual games.
Can I chat with other internet casino players?
When playing multiplayer or private group tables you can select the Chat button to interact with other casino players.
Does Mansion Casino accept US players?
No, Mansion Casino does not accept players from the United States. See our list of US Online Casinos for alternatives.
Is Mansion Casino good?
Yes. We have given Mansion Casino a high 80% rating in our review, which means that most players should be happy there.
Read our Mansion Casino review for all details and offers.
Does Mansion Casino accept PayPal?
Yes, Mansion Casino accepts PayPal payments, both for deposits and withdrawals.
Mansion Casino holds a license from the Gibraltar Gambling Commission and a remote operating license from the United Kingdom Gambling Commission. Both licenses demonstrate that Mansion Casino is a legitimate gambling company that can be trusted by players.
- Gibraltar Gambling Commissioner
- UK Gambling Commission
Mansion Casino supports a number of traditional fiat currencies, plus Bitcoin. However currently, Bitcoin is only available as a deposit option.
- United States dollar
- British Pound
- Swedish krona
- Canadian dollar
- Norwegian krone
- South African rand
Over the years, the founders and management have opened up the Mansion Casino platform to users worldwide, from Canada to South Africa and Asia. With that said, there still remains a number of restricted countries, including the US and Australia.
- Aland Islands
- American Samoa
- Bosnia And Herzegovina
- Bouvet Island
- British Indian Ocean Territory
- Brunei Darussalam
- Burkina Faso
- Cape Verde
- Cayman Islands
- Central African Republic
- Christmas Island
- Cocos (Keeling) Islands
- Congo DR
- Cook Islands
- Costa Rica
- Cote D'Ivoire
- Dominican Republic
- El Salvador
- Equatorial Guinea
- Falkland Islands (Malvinas)
- Faroe Islands
- French Guiana
- French Polynesia
- French Southern Territories
- Heard Island & Mcdonald Islands
- Vatican State
- Isle Of Man
- South Korea
- North Korea
- Marshall Islands
- Netherlands Antilles
- New Caledonia
- New Zealand
- Norfolk Island
- Northern Mariana Islands
- Papua New Guinea
- Puerto Rico
- Saint Barthelemy
- Saint Helena
- Saint Kitts And Nevis
- Saint Lucia
- Saint Martin
- Saint Pierre And Miquelon
- Saint Vincent And Grenadines
- San Marino
- Sao Tome And Principe
- Saudi Arabia
- Sierra Leone
- Solomon Islands
- South Africa
- South Georgia And Sandwich Isl.
- Sri Lanka
- South Sudan
- Svalbard And Jan Mayen
- Trinidad And Tobago
- Turks And Caicos Islands
- United Arab Emirates
- United Kingdom
- US Outlying Islands
- British Virgin Islands
- US Virgin Islands
- Wallis And Futuna
- Western Sahara
|Name||Mansion Online Casino Ltd|
The Mansion Group is a UK-based company founded in 2003. They own the flagship brand, Mansion Casino, as well as several sister sites. This is a reassuring sign, demonstrating that management has experience building successful casino brands.
Of course, a lot has changed during Mansion Casino’s history. The gambling company has improved their promos so the no deposit bonus codes of 2020 are now better than ever. They’ve also increased the number of payment methods available, as well as moved to offer around the clock support. Along the way, the online casino has picked up industry awards and the approval of multiple reputable licensing bodies.
Lastly, those at the top of the corporate ladder have made shrewd marketing moves, securing high-profile partners and sponsorship deals, including with Premier League football clubs.
Head Office AddressMansion Online Casino Ltd & Onisac Limited
Suite 732 Europort
MapIf you are looking for customer service, please see the Support section
Admittedly, we did find a fair number of customer complaints on the AskGamblers site and the Casinomeister forum, among others. However, user complaints are common at most casinos, so of equal importance to us is how Mansion Casino deals with such issues. And for the most, they do a decent job of tackling complaints.
If you have complaints related to Mansion Casino, please contact us using the form below and we will forward these to the casino and try to assist in resolving any problems you might have.
Complaints and Resolutions
Sometimes Mansion Casino has to carry out extra security checks as per their licensing conditions. This additional ID verification process can sometimes result in a delay in the payout of winnings, as it did in this case.
Mansion Casino does not build the casino games themselves. But when they do become aware of a technical issue, they contact the game provider to remedy the problem swiftly. If possible, they also try to ensure a player doesn't lose their game process. Lastly, the casino may also offer some sort of compensation, as they did in this case.
If Mansion Casino finds you've abused a bonus then they may be unwilling to credit your account with loyalty points, as they did in this case.
Mansion Casino’s owners and CEO take responsible gaming seriously. So firstly, once you’ve registered you can set up account limits, such as a daily, weekly or monthly deposit cap. You can also opt for self-exclusion tools that will prevent you being able to log in to the casino for a period. During this time you won’t receive their newsletter or details of any free spins offers and no deposit bonuses, for example.
Mansion Casino staff have also been trained to spot and address problem gambling. Finally, their Responsible Gambling page is home to 10 useful rules of safe play and contact details for helpful independent bodies, including Gamcare.
Security on the gambling site is high. Encryption tools obscure all data transferred between users and the online casino. The sophisticated security protocols are in place everywhere from the initial joining page to the cashier and customer support’s live chat. Mobile users can also expect the same high level of security.
Casino Mansion appreciates the value of affiliates. As such, their affiliate program offers up to 50% revenue commissions. They also offer specialised affiliate statistic software and other marketing tools. The sign-up process is nice and straightforward, however, it’s worth pointing out there is negative carryover.
The Mansion Group of popular online casinos, headlined by Mansion Casino itself, has signed a new deal with MuchBetter, a payment solution company that’s known for giving players great service with quick transactions and plenty of security for their financial and personal information.
Mansion has expanded its reach in regulated markets by securing an Irish licence for its online casino brands. The flagship product MansionBet will be available alongside Mansion Casino, Casino.com and SlotsHeaven. The territory of Ireland is on the cusp of regulating its national gambling industry, and Mansion has its eyes firmly set on the territory. With this coup, the brand will be looking to launch its complete portfolio of services in the Irish market.
The online gaming operator Mansion Group has just announced that they have obtained an iGaming license in Ireland. This means that their well-known products, including MansionCasino, Casino.com and Slots Heaven, will soon have a place among the country’s sports betting, casino and online gambling providers.
Two leading online operators have recently announced that new slots, delivered by IGT, will be available to UK players. Both Mansion and Casino.com have struck a deal with IGT to add their exciting games to both brands.
Mansion Casino already houses a massive selection of slots. However, head office is always looking to expand their offering. That’s why if you make your way over to the gaming site you’ll find a fantastic array of brand new slots. Included in the latest pokie titles are:
- Mirror Mirror
- Fairytale Lege
- The Dark Knight Rises