BGO Casino Review

Note! BGO Casino is no longer operating. Please go here to find another casino.
Why BGO Casino?
Excellent welcome bonus package
No wagering requirements
Live casino games
SSL encryption

We were impressed with the no wagering requirements or maximum bet restrictions that come with sign up offers and bonuses. We also like the exclusive BGO games and their plentiful collection of jackpot slots. Our only major complaints are the lack of 24/7 customer support and payment fees. Despite that, we'd recommend BGO Casino to our readers, particularly to our slot and jackpot enthusiasts.

Summary

Website
Rating
80%
Started
2012
Pros
Excellent welcome bonus package
No wagering requirements
Live casino games
SSL encryption
Cons
No 24/7 customer support
Deposit & withdrawal fees
US players not accepted
Deposit Methods
Boku, EcoPayz, iDebit, MasterCard, Neteller, Pay.com, PayPal, Paysafecard, Skrill, Visa
Withdrawal Methods
iDebit, MasterCard, Neteller, Pay.com, PayPal, Skrill, Visa
Currencies
British Pound, Canadian Dollar, Euro, Norwegian Krone, Swedish Krona
Languages
English, Finnish, German, Norwegian, Swedish
Licenses
Alderney Gambling Control Commission
UK Gambling Commission
Games
Baccarat, Bingo, Blackjack, Casino Hold'em, Live Casino, Progressive Jackpots, Roulette, Scratchcards, Slots, Video Poker
Software
Bally, Barcrest, Endemol Shine Gaming, Eyecon, Games Lab, IGT, Ingenuity Gaming, iSoftBet, NetEnt, NextGen, Play'n GO, Playtech, Quickspin
Support
E-mail, Phone, Live Chat
Company
Bgo Entertainment Limited

Top Jackpots

Promotions

Introduction

Site Preview ( Click to Enlarge )

BGO’s online casino offers instant-play games from Playtech and NetEnt, among others. Primarily, the dual-licensed gaming platform delivers a huge collection of slots and jackpots. With that said, they also house a rich live casino lounge. And although their history dates back to just 2012, the gaming website is already making a name for itself with large welcome deposit bonuses and promos. However, our objective online casino reviews always consider both the pros and cons. So we’ll be analysing BGO Casino’s deposit and withdrawal methods, their mobile apps, customer service support, and more.

Awards

BGO Casino has not received any awards or nominations that we are aware of.

Games

The game selection at BGO Casino is varied. Of their approaching 700 games, the vast majority are slots, including a generous jackpot collection. You’ll also find a range of table games, from roulette and blackjack to baccarat and casino poker. In addition, you’ll find several video poker titles.

Lastly, we like that BGO Casino offers some entertaining extras, including a large bingo selection and scratchcards.

Devices

You can log in to BGO Casino and play their games from all popular devices.

  • Windows/PC
  • Mac
  • Linux
  • iPhone
  • iPad
  • Android

Software

BGO stocks casino games from multiple software suppliers. And although their main provider is Playtech, some of their other partners are also leading names in the industry, including NetEnt and Quickspin. In addition, the online casino houses titles from some less well-known brands, such as Bally and Ingenuity.

We like this approach as it gives their platform an added dimension. Essentially, it gives players the option of popular titles and game styles plus some interesting alternatives.

Slots

The BGO Casino platform is stocked with over 500 online slot games. The website hosts pokies from the likes of IGT and Microgaming. Users will find classic Vegas-style online casino slots as well as futuristic titles with splendid designs. In fact, whatever tickles your fancy, from animals and ancient history to space and sparkling jewels, you’ll find a slot game centred around it at BGO.

Best Slots

These are some of the best slots offered by BGO Casino, based on our opinion and popularity with players.

Finn and the Swirly Spin slot
Finn and the Swirly Spin
Jumanji slot
Jumanji
Buffalo Blitz slot
Buffalo Blitz

To save you pouring through their slot library, we’ve identified some of the best slots on the BGO platform:

  • Starburst – This video slot from NetEnt is one of the most popular titles in the casino space. The online pokie promises a payout percentage of over 96%. The game has a real arcade feel to it while the wilds promise re-spins and a number of other exciting perks.
  • Buffalo Blitz – This 6-reel slot from Playtech come with 4,096 ways to win. And as the name suggests, it’s set in the grasslands of North America. The online pokie is available on all devices and you can start spinning from just 40p.
  • Finn and the Swirly Spin – This video slot from NetEnt is an easy customer favourite. Wild Scatters and free spins keep you glued from the very beginning. So if you want adventure, embark on a journey to the leprechaun happy land.
  • Jumanji – This slot game lets you re-live the excitement of the 1995 film. The online slot has four random triggers and cool visuals. All you need is your jungle survival kit and some good fortune to prosper with this game.

Slots Examples

  • 88 Fortunes
  • Golden Goddess
  • Northern Sky
  • Gorilla Go Wild
  • Volcano Riches
  • Epic Ape
  • Big Bad Wolf
  • Cleopatra Plus
  • Sticky Bandits
  • A Dragon’s Story
  • Cash Camel Pulse
  • Cash Stax
  • White King
  • Dwarfs Gone Wild
  • Secret Garden
  • Rapunzel’s Tower
  • Golden Egypt
  • Hercules High & Mighty
  • Diamond Wild
  • Raging Rhino
  • Ghostbusters
  • Gonzo’s Quest
  • Steam Tower
  • Jekyll & Hyde
  • Rocky
  • King of Atlantis
  • Jack and the Beanstalk
  • Cash Stampede
  • Fluffy Favourites
  • Terminator Genisys

Roulette

There are around 20 roulette games available to BGO Casino players. Within their offering are your standard European, French, and American variations, as well as some fun extras, such as Speed Roulette and Age of the Gods Roulette. You can wager anywhere from £0.10 to £100 across their roulette titles. We also like that BGO offers their own exclusive live roulette table.

Blackjack

There are around two dozen blackjack games on the BGO platform. The majority of titles are live, but there are also a handful of non-live games. You’ll find standard blackjack games, as well as some exciting extras, including Buster Blackjack and Cashback Blackjack. If you’re looking for a fully immersive user experience, we’d recommend their live blackjack games from Playtech. For those looking to bet big, head for BGO’s Soirée and VIP tables.

Table Games

There are close to 15 table games available at BGO Casino. There are multiple blackjack and roulette games, however, the casino does not offer any non-live baccarat or poker. The majority of the games available are supplied by Playtech. So the table titles are all of a high-quality, but there is no escaping the fact that their offering is limited when compared to other gaming websites.

Video Poker

BGO offers several video poker games. But unfortunately, they do not deliver games in all categories. So those looking to play Jacks or Better and American will need to look elsewhere. On a more positive note, the video poker games available on the platform are supplied by Playtech. As a result, the gameplay is smooth and intuitive.

Video Poker Games

Video Poker Games
Total Jacks or Better Deuces Wild Joker Poker American
5 0 2 1 0
  • Deuces Wild
  • 4-Line Deuces Wild
  • Joker Poker
  • Aces and Faces
  • 4-Line Aces and Faces

Live Casino

BGO’s live casino lounge is powered by Playtech, a software supplier with a number of awards under their belt. It’s unsurprising then that all their live dealer titles loaded effortlessly and promised HD quality. Their live casino lobby allows you to filter games by popular variations. Each thumbnail also provides key information, such as the number of seats available, plus table limits.

But what really stands out about the live casino titles are the BGO exclusive blackjack and roulette tables. With that said,  their exciting live Multigame tab also deserves a mention.

Baccarat

There are seven baccarat games available at BGO Casino, all of which are live titles supplied by Playtech. You can bet anywhere from £0.50 to £500. With that said, Prestige Mini Baccarat is the best option for players on a budget. Although there are no non-live baccarat games, the live titles offer a reasonable degree of variety. For example, you’ll find Baccarat Lounge, Grand Baccarat, and Mini Baccarat No Commission.

Jackpots

Bolstering BGO’s rating is their vast jackpot slot collection. Within which, you’ll find some of the largest jackpots in the casino world, including the Megajackpots and Age of the Gods series. Both have created some massive jackpot winners. So if you want life-changing prize pools that run into the millions, then BGO is a sensible choice.

Top Progressive Jackpots

All Jackpot Games

Jackpot Winners

Jackpot Winners
Name Amount Game Date
Ben £143,113.44 Divine Fortune March 16 2018
Veronica D £33,000 jackpot The X Factor Judges' Jackpot February 14 2018
Anonymous £627,000 Star Lanterns April 28 2017
Anonymous £1,300,000 Star Lanterns April 14 2017

Mobile Casino

You can log in to BGO Casino from your mobile browser. Nearly all their instant-play games are available on Android, iOS, Windows, and Blackberry devices. Logos, menus, and the titles themselves all automatically adjust to fit your mobile or tablet screen. Crucially, the search bar is also still available.

You can deposit and withdraw funds into your BGO Casino account from mobile devices. You can also set safe play limits, read their blog, and use their live chat support. Our only criticism is that the mobile-optimised site is just that, optimised for mobile users. It has not, therefore, been originally engineered for mobile users. As a result, navigation can be somewhat fiddly and the user experience simply isn’t as clean as their dedicated mobile apps.

App

BGO Casino offers mobile apps so users can play their slots, casino games, and bingo. Because the apps have been designed specifically for mobile users, they deliver better performance than their standard mobile-optimised site. Of course, the apps also promise full account access, as well as customer support.

Android App

You can download the BGO Casino Android (APK) app for free from the Google Play Store. Once the app is downloaded, you’ll be afforded the same extensive game selection found on the desktop site. That means slots, jackpots, table games, and their live dealer collection. The search bar, however, is arguably the most effective way to bring up your favourite BGO games.

Reviews of the Android app are mostly positive. Players like that you still have access to a generous sign-up bonus and full account access, including viewing your previous wagers and deposit history. Management also ensures regular maintenance takes place to tackle any bugs and improve the mobile user experience.

iOS App

You can download BGO’s iPhone, iPad, and iPod Touch app from the iTunes App Store. It simply requires iOS 9.0 or later. Once you’ve downloaded the app you’ll be taken to their login page where you can either punch in your credentials or register for an account. Once you’ve signed up or logged in, you’ll have access to their full library of casino games and bingo. That includes slots, jackpots, and their live casino lounge.

We were pleased to see BGO Casino welcome bonuses and promos are all available from the iOS app. You’ll also still be able to participate in their VIP program and swap your Diamonds for free spins or real money.

High Rollers

Head over to the BGO Casino website and you’ll find games suitable for big spenders. On the whole, their live casino lobby is home to the titles with the greatest table limits. With that said, it’s worth noting there are other casinos promising significantly higher table limits, especially for roulette and baccarat.

In terms of slots, BGO is a good choice for players looking to bet big. For example, there are a number of titles where you can bet upwards of £100 per spin.

High Stakes Games

High Stakes Games
Name Max Bet
Soirée Elite 200 £2,500
Grand Roulette £100
Prestige Mini Baccarat £100
Hi-Lo £1,500
Age of the Gods £200
Northern Sky £100

VIP Program

BGO Casino offers an excellent VIP program. They don’t offer a traditional VIP scheme with clear levels and comp points requirements. Instead, you’ll earn one Diamond for each £10 you wager on slot games and 0.1 Diamonds for each £10 you stake on any BGO table game. You can then head to the bVIP store to spend your Diamonds. Diamonds can be traded in for free spins or real money. Accumulating loyalty points will also grant you access to BGO tournaments with cash prizes.

Note Diamonds expire after 30 days.

VIP Levels and Rewards

This VIP program does not have levels or BGO Casino has not provided details on rewards and requirements.

Sportsbook

You cannot bet on sports at BGO Casino.

Live Streaming

No live streaming offered.

Live Betting

No live betting offered.

Cashout

No cashout function is offered.

Scratchcards

There are three scratchcard games available on the BGO website:

  • Deal Or No Deal Quick Scratch
  • Golden Balls Quick Scratch
  • Luck And Fortune Scratch

The games are supplied by the likes of Endemol. All three scratchcard games are easy to pick up and promise straightforward fun with the potential to win cash. And although choice is limited, we had zero complaints about the three games available.

Bingo

BGO offers a fantastic selection of bingo games. Select Bingo from the main menu bar to browse all available titles. Seaside Bingo and Rainbow Riches are just two of their popular titles. Users can start playing from as little as £0.02.

We like that BGO displays the price and number of players alongside each bingo game. We also like the Winners tab which can be a great tool for identifying games that are currently hot. The How To Play tab is also useful for bingo beginners.

Deposit Methods

You can fund your BGO account using a range of deposit methods, from debit and credit cards to PayPal, Skrill, and Neteller. With that said, we would like to see the casino allow deposits via Ukash and popular cryptocurrencies, such as Bitcoin. The minimum deposit is fairly low at £10 and unless users set a deposit limit, they can deposit up to £10,000.

However, online casino reviews of BGO do highlight one serious complaint. And that’s the deposit fees the casino charges. Whilst many gaming sites do not charge anything to deposit funds into your account, BGO charges a flat 50p plus an additional 2.5% for deposits under £500. This is a serious drawback and brings the casino’s overall rating down somewhat.

Deposit Methods at BGO Casino
Method Minimum Maximum Fee Time
Visa £10 £10,000 50p plus 2.5% for deposits under £500 Instant
MasterCard £10 £10,000 50p plus 2.5% for deposits under £500 Instant
PayPal £10 £10,000 50p plus 2.5% for deposits under £500 Instant
Pay.com £10 £10,000 50p plus 2.5% for deposits under £500 Instant
Boku £10 £10,000 50p plus 2.5% for deposits under £500 Instant
iDebit £10 £10,000 50p plus 2.5% for deposits under £500 Instant
EcoPayz £10 £10,000 50p plus 2.5% for deposits under £500 Instant
Neteller £10 £10,000 50p plus 2.5% for deposits under £500 Instant
Skrill £10 £10,000 50p plus 2.5% for deposits under £500 Instant
Paysafecard £10 £10,000 50p plus 2.5% for deposits under £500 Instant

Withdrawal Methods

When it comes to payouts, there are both pros and cons. The first advantage is the multiple withdrawal methods available. But the major draw is that BGO doesn’t enforce a minimum withdrawal amount. This is unusual but allows players to get ahold of winnings, no matter how small.

However, on the downside, BGO charges £2.50 for each withdrawal. This naturally leads to complaints, so we would like to see the casino remove all payment fees. Payout times at the online casino are fairly standard with management aiming to process all withdrawal requests within 24 hours. But for those looking for the fastest withdrawals, we’d recommend using an e-wallet.

Note if you run into any pending withdrawal problems, you can contact BGO customer service using their telephone number or via their live chat support.

Withdrawal Methods at BGO Casino
Method Minimum Maximum Fee Time
Visa No minimum £20,000 £2.50 3-5 days
MasterCard No minimum £20,000 £2.50 3-5 days
iDebit No minimum £20,000 £2.50 3-5 days
Neteller No minimum £20,000 £2.50 24 hours
PayPal No minimum £20,000 £2.50 24 hours
Skrill No minimum £20,000 £2.50 24 hours
Pay.com No minimum £20,000 £2.50 3-5 days

Withdrawal Limit

Not specified

Support

Understandably, new players will want to know whether an online casino’s customer support is any good. With BGO, there are both positives and negatives. They do offer customer service via live chat, telephone, and email. However, unlike many gambling sites, they do not offer 24/7 assistance. Instead, BGO’s customer service team are open seven days a week, but only between 09:00 – 23:59 BST.

On a more positive note, BGO delivers some of the shortest wait times for their live chat support that we’ve come across. In addition, the staff themselves are helpful and have a solid understanding of the BGO Casino platform. For example, they can advise you if you have technical issues with their Android or iOS app download. They can also recommend mobile slots and bingo games. Should you have questions about specific payout percentages they are also happy to help if they can. Finally, they’re on-hand to assist should you wish to set responsible gambling limits or even close your account.

You’ll find the respective customer service telephone support number and email address below.

Telephone

Live Chat

Select the chat icon on the right-hand-side of the BGO website to launch their live online chat service.

Skype

There is no Skype support available.

Other Support Options

You can also see the FAQ and Complaints sections for further help.

FAQ

How do I register?

The joining process at BGO is straightforward. Select Join Now, then follow the on-screen instructions and fill in the basic details requested. Your account will then be created and you'll be taken to the login page.

What do you mean by ‘no wagering requirements’ on Free Spins?

Free spins with no wagering requirements mean you won't have to play through winnings a certain number of times before you can request a withdrawal.

How do I add a new payment method or remove an existing one?

Click on the deposit icon found on the right-hand side of the BGO website. You'll then see a list of deposit options. Select the method you'd like to use and enter the relevant details. To remove a banking method, such as a debit card, for example, you'll need to contact BGO via live online chat, email, or telephone.

What’s the best way to stay up to date with the latest promotions on the site?

You can keep up to date with bgo.com deals and offers by heading to their Promotions page. The online casino will also keep you in the loop of new bonuses via email, SMS, and Inbox Messages.

As a new player do I need to provide any documentation to verify my account?

BGO Casino try to automatically verify players when they sign up for an account. But should they require additional documentation they will contact you.

I need to reset my password. How do I do this?

Click on the Lost Password link found at the top of BGO's homepage to reset your login details. Customer support will immediately send you a temporary password.

Does BGO Casino accept US players?

No, BGO Casino does not accept players from the United States. See our list of US Online Casinos for alternatives.

Is BGO Casino good?

Yes. We have given BGO Casino a high 80% rating in our review, which means that most players should be happy there.

Read our BGO Casino review for all details and offers.

Does BGO Casino accept PayPal?

Yes, BGO Casino accepts PayPal payments, both for deposits and withdrawals.

License

BGO Casino is dual licensed by the Alderney Gambling Control Commission and the United Kingdom Gambling Commission. Regulatory oversight from both should reassure players that BGO is a legitimate and trustworthy company.

Licensed By

Languages

  • English
  • Swedish
  • Finnish
  • Norwegian
  • German

Currencies

  • British Pound
  • Euro
  • Canadian Dollar
  • Swedish Krona
  • Norwegian Krone

Accepted Countries

BGO Casino is available to players from all over, including the UK, Canada, and much of Europe. However, there still remains a long list of restricted locations, including Australia and the US.

Company

NameBgo Entertainment Limited
Established2012
CEOAndrew Bentley

History

The owners of BGO Entertainment Casinos are a privately held company operating in regulated European markets since 2012. The founders wanted to offer the best casino, slot, and bingo games in one integrated platform. The gambling company quickly accumulated a strong customer base. So much so, that in 2014 software heavyweight Playtech partnered up with BGO. This meant that by 2015, the BGO Casino platform was home to a huge selection of gaming products.

In more recent years, BGO has focussed on marketing its products through online commercials and TV adverts starring famous actors. BGO Casino now also has sister sites run from offices in both London and Alderney. Looking forward, headquarters hope to accept players from more countries.

Contact

Head Office Address

BGO Entertainment Limited
Inchalla
Le Val
Alderney
GY9 3UL

Map

If you are looking for customer service, please see the Support section

Ratings

Reviews of BGO Casino are consistently positive. In particular, their software selection, user security, plus their promos and bonuses frequently crop up as highlights. Of course, no casino is perfect, so BGO also receives some complaints. These complaints are mainly around the numerous restricted countries. Overall though, BGO ranks fairly high compared to other casinos, especially when you consider they are relatively new to the industry.

Our Rating
80%
We were impressed with the no wagering requirements or maximum bet restrictions that come with sign up offers and bonuses. We also like the exclusive BGO games and their plentiful collection of jackpot slots. Our only major complaints are the lack of 24/7 customer support and payment fees. Despite that, we'd recommend BGO Casino to our readers, particularly to our slot and jackpot enthusiasts.
AskGamblers
71%
AskGamblers rate BGO for their wide variety of casino games from multiple software providers. Their review also points to their chat support and strong user security as highlights. Yet AskGamblers did express some concerns around the extensive list of restricted countries. Overall, we're happy the report from AskGamblers is fair and accurate.
Trustpilot
48%
Reviews on Trustpilot are fairly positive, especially considering the website usually attracts a large number of casino complaints. Much of the positive feedback centres around the excellent level of customer support afforded to BGO players. The complaints we did find on Trustpilot often seem to originate from confusion around bonus terms and conditions. But we would point out that BGO does clearly display all bonus terms and conditions on their website.
The Pogg
90%
The main selling points for ThePogg are the payout speeds, the software selection, and the multiple licenses. The Pogg's review does point out the long list of restricted countries, but aside from that, they had no other major complaints. We're satisfied their review is accurate and balanced.
Casino Listings
80%
The review from Casino Listings scored BGO highly for their exclusive games and the Megajackpot series. However, they did find fault with their limited deposit and withdrawal options, plus BGO's customer support. We're happy Casino Listings have published a fair and impartial review.
Casino.org
82%
Highlights for Casino.org were the mobile casino and the fair play environment. They also like the VIP program and that new bonuses and promos are added frequently. BGO Casino scored lowest in terms of payout speeds and the selection of games. We feel the review from Casino.org is balanced but not entirely accurate as BGO does currently deliver decent withdrawal speeds.
Casinomeister
82%
Casinomeister like the game selection, plus zero withdrawal limits and weekend cashouts. Yet the Casinomeister review was less impressed with previous management issues. We believe the Casinomeister review is balanced but not as thorough as others listed here.

Complaints

If you have complaints related to BGO Casino, please contact us using the form below and we will forward these to the casino and try to assist in resolving any problems you might have.

Complaints and Resolutions

BGO Casino clearly state in their terms and conditions that players cannot register for multiple accounts. If the casino finds you have joined several times, they may withhold any winnings and block your accounts, as they did in this case.

BGO Casino offers a number of self-exclusion tools to protect against problem gambling. If you request self-exclusion and then continue to gamble, your winnings may be void and confiscated, as they were in this case.

Withdrawal times vary depending on the payment method used. BGO Casino may also have to conduct additional security checks which may result in further delays. However, in this case, the player did eventually receive their winnings.

Submit Complaint

Please use the email that's on your BGO Casino account, or we are unable to assist.

Responsible Gambling

BGO offers a multitude of responsible gambling tools. Firstly, players can take a free self-assessment test to ascertain whether their gambling activity is becoming problematic. If it is, users may want to consider one of the following safe play tools available:

  • Session reminders
  • Deposit limits
  • Time limits

BGO also offers a longer-term self-exclusion measure. This will see your account blocked for a set period. Throughout this time you won’t receive their newsletter containing promos and vouchers for no deposit bonus codes in 2022.

Finally, head to their Responsible Gambling page and you’ll find contact details for helpful independent bodies, including Adictel and Gamble Aware.

Security

Those at the top of the BGO corporate ladder take user security seriously. As a result, SSL encryption is used to obscure data transferred between players and the online casino. Head office also only allows trusted deposit and withdrawal methods. Lastly, mobile players that are asking is BGO safe will be pleased to here management ensures the same high-tech security protocols found on the full desktop site are used on their mobile platform.

Affiliate Program

BGO Buddies is the casino’s affiliates program. Their tired commission structure can see affiliates earn up to 35% net revenue share. The sign-up process is free and requires just a few basic details. To help drive website traffic, you’ll get access to multiple marketing tools, including:

  • Logos
  • Banners
  • Video content
  • News content

News

The long-term expansion strategy for Pragmatic Play has seen progress once again with a new deal. This time, it’s with BGO casino, and it’s for all of their online slots. This gives this developer even more play time in front of a completely new set of players.

Bgo Casino is well known to online players for the large variety of slot games it offers. From WMS to IGT and NetEnt, some of the biggest software developers can be found there. One big hitter also providing its games to this casino platform is Playtech. Bgo have recently announced that Playtech’s latest slot game ‘Turn It On’ is now available to play exclusively with them.

Top New Slots at BGO

Get over to the BGO platform and you’ll find a number of hot new games. The casino’s software partners have brought out some exciting new online slot games, including:

  • Five Pirates
  • Swipe & Roll
  • Fantastic Fireworks!
  • Chilli Chilli Bang Bang
  • The Dark Knight Rises
BGO Introduces The Vault

BGO Casino has introduced an exciting new way to reward loyal players. As you deposit and play, you'll fill up the Boost Bar. Once it's full you'll progress to the next level and pocket one boost. You can then head to The Vault to see what you can unlock with your Boosts. And the more boosts you accumulate, the greater the rewards, from free spins with no wagering requirements to enticing Mystery Boosts.

BGO's Top Tips for Responsible Gambling

BGO wants to make sure users play responsibly. So to help them, management has published their top five tips for safe play:

  1. Join a casino you can trust
  2. Set & stick to budget limits
  3. Find a healthy balance
  4. Understand the risks
  5. Have fun

This is a reassuring sign that head office is concerned with the wellbeing of their players. And we have to agree that if you follow their rules you'll hopefully be able to prevent online gaming transitioning into problematic gambling.